Thu, 9 October 2014
ITSM Adoption Forces a Streamlined Operations Culture at Desjardins that Paves the Way to Better Cloud Use

Our next innovation case study interview highlights how Desjardins Group in Montréal is improving their IT operations through an advanced IT services management (ITSM) approach.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more, BriefingsDirect sat down with Trung Quach, ITSM Manager at Desjardins in Québec, at the recent HP Discover conference in Las Vegas. The discussion is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.

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Direct download: BriefingsDirect-ITSM_Adoption_Forces_a_Streamlined_Operations_Culture_at_Desjardins_that_Paves_the_Way_to_Better_Cloud_Use.mp3
Category:technology -- posted at: 4:35pm EDT