The next BriefingsDirect deep-dive IT operations case study interview details how Home Trust Company in Toronto has created a center of excellence to improve quality assurance for improved performance of their critical SAP applications.

How do you properly structure your testing assets in quality control that makes sense for SAP?  What’s your proper defect flow? How do you design a configuration that fits all from the toolset? And where does automation best come in play?

These are some of the essential questions to answer for not only making apps perform well, but to allow for rapid deployment and refinement of new applications, as well as enhance ongoing security and compliance for both systems and data.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about building a center of excellence for business applications, BriefingsDirect sat down at the recent HP Discover 2014 Conference in Las Vegas with Cindy Shen, SAP QA Manager at Home Trust. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.