Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.

Managing applications sprawl has long been a burr in the IT saddle, and the popularity of software-as-a-service (SaaS) applications hasn't exactly been a balm on the situation.

As with on-premises applications, the key to SaaS and hybrid apps is getting better visibility and operational data on the applications' health, and then automating the processes across standardized methods and controls.

 Easier said than done. That's why the next BriefingsDirect IT innovator interview examines how an online pharmaceutical services provider, Millennium Pharmacy Systems, Inc., has successfully implemented a variety of SaaS applications, and then deployed advanced IT management and operational efficiency processes and systems to keep all the applications up to date, compliant, performant, and protected.

To learn more about how real-world automation and operational efficiencies help improve their business results and customer retention, we sat down with Leon Ravenna, Vice President of IT and Operations and Information Security Officer at Millennium Pharmacy Systems, Inc., based in Cranberry Township Pennsylvania. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.