Fri, 27 December 2019
Healthcare Providers Define New Ways to Elevate and Improve the Digital Patient Experience

The next BriefingsDirect healthcare insights discussion explores ways to improve the total patient experience -- including financial considerations -- using digital technology.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about ways that healthcare providers are seeking to leverage such concepts as customer relationship management (CRM) to improve their services we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York; Julie Gerdeman, CEO at HealthPay24 in Mechanicsburg, Penn., and Jennifer Erler, Cash Manager in the Treasury Department at Fairview Health Services in Minneapolis. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.

Direct download: BriefingsDirectHealthcare_Providers_Define_New_Ways_to_Elevate_and_Improve_the_Digital_Patient_Experience.mp3
Category:technology -- posted at: 1:48pm EDT