Briefings Direct

The next  BriefingsDirect security innovations discussion examines how the rapid shift to remote work has accelerated a rethinking of security and IT processes at a New York-based publishing organization.

Rearchitecting the security posture of a business means adjusting work patterns and IT in ways that both reduce risk and heighten performance. But the trick is to do so without alienating workers -- wherever they may be -- and maintaining strong productivity.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share her story on how to digitally transform a traditional business structure, reduce risk factors, and preserve a highly creative culture is Heidi Holmes, Senior Director of Information Technology Services at Hachette Book Group (HBG) in New York. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.

Amid rapidly growing IT security costs and the added complexity of distributed workforces, the challenges facing IT services providers are clearly outrunning past practices. That’s why more automation, integration, and acquiring security “as a service” are in hot demand.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us now as the next BriefingsDirect security innovations discussion examines how Heartland Business Systems is seeking such new ways and new partners to ensure that security incidents are kept in check across a variety of hybrid IT services and scenarios.

Here to share his story of increasingly embracing security-as-a-service Jason Nuss, Vice President of Cloud Services at Heartland Business Systems (HBS) in Little Chute, Wisconsin. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.

For managed service providers (MSPs), making the IT infrastructure as invisible as possible isn’t just a “nice-to-have" — it's also elemental to delivering the best customer experience.

Securing IT for these tech services and support users is no different. The less complexity and interference with productivity from the underlying security apparatus — the better.

The next BriefingsDirect security innovations discussion examines how Scottish MSP Grant McGregor Ltd. has taken the customer experience imperative to new heights — even as its users move increasingly to hybrid IT models.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share their story of better managing the security experience as a means of enhancing the overall IT services value are David Lawrence, Co-Founder and Director of IT Support Services and Advice at Grant McGregor in Edinburgh, and Paul Sinclair, Head of IT Service at Grant McGregor. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.

An underappreciated aspect of enhancing IT security is the impact on an end user’s comfort and trust in the services provided. In the case of health care services and support, making the patient feel welcome and safe can be a game-changer as they seek access to needed services and care. 

The next BriefingsDirect security innovations discussion examines how Macmillan Cancer Support in the United Kingdom (UK) places the ease of use and sense of security in the services provided as a top IT -- and community service -- requirement.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share their story on how to develop and deliver a cloud-ready security bubble around all users, their activities, and the sensitive data they share is our guest, Tim O’Neill, Head of Information Security at Macmillan Cancer Support in London. The interview is moderated by  Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.

A special breed of company -- even though it has a relatively small number of employees -- does very big jobs with those lean and often distributed workforces.

A perfect example of such a concentrated and efficient business is A-Core Concrete Specialists, which builds large and complex structures across the Western United States.

When it comes to managing IT, the lean-and-mean mantra also holds true. The jack-of-all-trades requirements means that the IT leadership of it is often the head of security.

As a prime example, that’s another way that A-Core Concrete shines.

Listen to the podcast. Find it on iTunes. Read a full transcript or download a copy.

Today’s BriefingsDirect security innovations discussion examines how A-Core Concrete has created a security culture that relies on centralized administration, proactive insights, and rapid remediation to successfully assure that the whole company operates at peak performance.

Here to share the story of how to best balance resilient security with the efficient use of human capital and resources is Andy Black, Chief Information Officer (CIO) at A-Core Concrete Specialists Inc., in Salt Lake City. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Listen to the podcast. Find it on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.