The next BriefingsDirect Voice of the Customer digital transformation case study highlights how online travel and events pioneer leverages big-data analytics with speed at scale to provide business advantages to online travel services. We'll explore how manages massive volumes of data to support cutting-edge machine-learning algorithms to allow for speed and automation in the rapidly evolving global online travel research and bookings business.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy.

To learn how a culture of IT innovation helps make highly dynamic customer interactions for online travel a major differentiator, we're joined by Filippo Onorato, Chief Information Officer at group in Chiasso, Switzerland. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.