Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.

Welcome to the latest edition of the HP Discover Performance Podcast Series. Our next discussion examines how global insurance leader American International Group (AIG) has leveraged a performance center of excellence (COE) to help drive business transformation.

We learn in our discussion how AIG's Global Performance Architecture Group improved performance of their services to deliver better experiences and payoffs for businesses and end-users alike.

Here to explore these and other enterprise IT issues, we're joined by our co-host for this sponsored podcast, Chief Software Evangelist at HP, Paul Muller.

And we also welcome our special guest, Abe Naguib, Senior Director of AIG’s Global Performance Architecture Group. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Quest Software.

The latest BriefingsDirect IT trends discussion targets enterprise backup, why it’s broken, and how to fix it.

Nowadays the backup of enterprise information and associated data protection are fragmented, complex, and inefficient. But new approaches are helping to simplify the data-protection process, keep costs in check, and improve recovery speed and confidence.

Joining us to share insights on how data protection became such a mess -- and how new techniques are being adopted to gain comprehensive and standard control over the data lifecycle -- are John Maxwell, Vice President of Product Management for Data Protection at Quest Software, now part of Dell, and George Crump, Founder and Lead Analyst at Storage Switzerland, an analyst firm focused on the storage market. The chat is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Quest Software.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.

Welcome to the latest edition of the HP Discover Performance Podcast Series. Our next discussion examines how regional healthcare services provider Lake Health in Ohio has matured from deploying security technologies to becoming more of a comprehensive risk-reduction practice provider internally for its own consumers.

We learn how Lake Health's Information Security Officer has been expanding the breadth and depth of risk management there to a more holistic level -- and we're even going to discuss how they've gone about deciding which risk and compliance services to seek from outside providers, and which to retain and keep on-premises.

Here to explore these and other security-related enterprise IT issues, we're joined by our co-hosts for this sponsored podcast, Chief Software Evangelist at HP, Paul Muller, and Raf Los, Chief Security Evangelist at HP.

And we also welcome our special guest, Keith Duemling, Information Security Officer at Lake Health. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes. Read a full transcript or download a copy. Access the survey.

A new survey about cloud computing explores the business growth opportunities for buyers and consumers of cloud services alike, with surprising findings about confidence and a high degree of ongoing experimentation.

The multi-year annual survey on the cloud market provides a springboard for examining some of the implications for where the growth opportunities are and where the inhibitors for the growth may be.

To learn more about where the cloud business has been and where it’s going, BriefingsDirect sat down with Michael Skok, Partner at North Bridge Venture Partners. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Access the survey.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Quest Software.

The growing acceptance of bring your own device (BYOD) at enterprises comes with promise and perils.

Our next BriefingsDirect discussion examines why the users’ personal use, ownership and maintenance of the computing and mobile devices of their choosing is making more sense for more organizations. We'll learn about how and why through the example of one company, Quest Software, that has begun supporting BYOD -- even with the full blessing of IT.

We'll see how this has had benefits far beyond just the users’ sense of empowerment, in terms of meaningful IT advancements in centralized applications, control and support, virtual desktop infrastructure (VDI) use, better disaster recovery (DR) practices, better data protection and more. And we'll see how Quest has used a number of tools to manage the risks.

Here to share insights into how BYOD can work well at Quest Software, and even into their new corporate owner Dell, is Carol Fawcett, the CIO of Dell Software and the former long-term CIO of Quest Software. The interview with her is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Quest Software.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.

The next BriefingsDirect IT leadership discussion focuses on how leading Australian IT services provider Thomas Duryea Consulting made a successful journey to cloud computing as a business.

We'll learn why a cloud-of-clouds approach is providing new types of IT services to Thomas Duryea’s many Asia-Pacific region customers.

Our discussion kicks off a three-part series on how Thomas Duryea (TD) designed, built, and commercialized a vast cloud infrastructure to provide services to their clients. The first part of our series here addresses the rationale and business opportunity for TD to create their cloud-services portfolio built on VMware.

To learn more about implementing the best cloud technology to deliver and commercialize an adaptive and reliable cloud services ecosystem, please join Adam Beavis, General Manager of Cloud Services at Thomas Duryea in Melbourne, Australia. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.

Direct download: BriefingsDirect-The_Thomas_Duryea_Journey_to_the_Cloud-Part_One.mp3
Category:technology -- posted at: 1:02pm EDT

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Ariba.

When the bottom line needs to grow (even when the top line does not), then businesses must exploit open collaboration advances in procurement and finance to produce new types of productivity benefits, say an industry analyst and Ariba executive.

And the benefits of improved data integration and the process efficiencies of cloud computing are additionally helping companies refine their finances through tighter collaboration with all elements of their procurement and supply chain networks.

To uncover how these trends are fostering improved processes in accounts payable (AP) automation and spend management, BriefingsDirect recently sat down with Drew Hofler, Senior Solutions Marketing Manager of Financial Solutions at Ariba, an SAP company, and Vishal Patel, Research Director and Vice President of Client Services at Ardent Partners. The discussion was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Ariba.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.

Welcome to the latest edition of the HP Discover Performance Podcast Series. Our next discussion examines how Liberty Mutual Insurance is effectively building security more deeply into its overall business practices.

We'll see how the requirements of compliance and regulatory governance are aligning with security best practices to attain the higher goals of enterprise resiliency, and deliver greater responsiveness to all varieties of risk.

Here to explore these and other security-related enterprise IT issues, we're joined by our co-host Raf Los, Chief Security Evangelist at HP Software, and special guest John McKenna, Vice President and Chief Information Security Officer (CISO) for Liberty Mutual Insurance, based in Boston. The chat is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.

Welcome to the next edition of the HP Discover Performance Podcast Series. Our latest discussion examines how the culture of security -- and the openness and therefore responsiveness about it -- can have a huge beneficial impact on organizations.

We'll be learning from the example of Heartland Payment Systems, and how they moved rapidly from a security breach to an overall improved security stance largely thanks to embedding a security-as-culture position across their operations and into their business strategy.

Join co-host Raf Los, Chief Security Evangelist at HP Software, and special guest John South, Chief Security Officer at Heartland Payment Systems, based in Princeton, New Jersey. The chat is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.

It's been a year since we first spoke to Revlon at the VMworld Conference in 2011. We heard then about their world-class private cloud, and how as an early adopter Revlon gained many benefits from aggressively embracing the cloud.

So we decided to go back and see how things have progressed at Revlon, how their comprehensive cloud has matured, and how the benefits from aggressively embracing the cloud have evolved into positive consequences for their data architecture.

This special BriefingsDirect podcast then comes to you from the recent 2012 VMworld Conference in San Francisco, part of a series on cloud computing and software-defined datacenter infrastructure developments.

To fill us in on Revlon's latest IT developments, we're joined by David Giambruno, Senior Vice President and CIO of Revlon. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.

There's been a resurgent role for service-oriented architecture (SOA) as a practical and relevant ingredient for effective design and use of cloud, mobile, and big-data technologies.

To find out why, BriefingsDirect recently gathered an international panel of experts to explore the concept of "architecture is destiny," especially when it comes to hybrid services delivery and management. The panel shows how SOA is proving instrumental in allowing the needed advancements over highly distributed services and data, when it comes to scale, heterogeneity support, and governance.

The panel consists of Chris Harding, Director of Interoperability at The Open Group, based in the UK; Nikhil Kumar, President of Applied Technology Solutions and Co-Chair of the SOA Reference Architecture Projects within The Open Group, and he's based in Michigan, and Mats Gejnevall, Enterprise Architect at Capgemini and Co-Chair of The Open Group SOA Work Group, and he's based in Sweden. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.

Server virtualization success quickly set the stage for private-cloud benefits for banking services provider, BancVue. And that cloud enablement then provided business agility to BancVue's community bank customers, enabling them to better compete against mega banks on such critical areas as customer service and end-user portals.

Learn here how BancVue creates the services that empower its customers to beat the giants in their field by better leveraging agile IT. Sunny Nair, Vice President of IT and Systems Operations at BancVue in Austin, Texas, discusses the journey with BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Akamai Technologies.

New realities of delivering applications and content in the cloud and mobile era demand a more situational capability among and between enterprises, clouds, and the many popular end devices.

That is, major trends have conspired to make inadequate a one-size-fits-all approach to today’s complex network optimization and applications performance demands, says an executive from Akamai Technologies. Rather, more web experiences now need a real-time and dynamic response tailored and refined to the actual use and specifics of that user’s task.

To spotlight this new dynamic, cloud-to-mobile network reality -- and to evaluate ways to make all web experiences remain valued, appropriate, and performant -- BriefingsDirect welcomes Mike Afergan, Senior Vice President and General Manager of the Web Experience Business Unit at Akamai Technologies in Cambridge, Mass. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Akamai Technologies.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.

The next edition of the HP Discover Performance podcast series unpacks the concept of intelligent containment of risk as an important approach to overall IT security. We'll examine why rapid and proactive containment of problems and breaches -- in addition to just trying to keep the bad guys out of your systems -- makes sense in today's environment.

Here to share his perceptions on some new ways to better manage security from the vantage of containment is our guest, Kaivan Rahbari, Senior Vice President of Risk Management at FIS Global, based in Jacksonville, Florida. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.

The next edition of the HP Discover Performance podcast series highlights how pharmaceuticals distributor and healthcare information technology services provider McKesson has transformed the very notion of IT. We will see how a shift in culture and an emphasis on being a services provider has allowed McKesson to not only deliver better results, but elevate the role of IT into the strategic fabric of the company.

To learn more about how McKesson has recast the role of IT and remade its impact in a positive way, join Andy Smith, Vice President of Applications Hosting Services at McKesson. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.

Rapid adoption of server virtualization that enabled desktop virtualization at a large Israeli insurance and financial services group then lead to rapidly modernized IT infrastructure that has in turn spawned cloud and mobile computing benefits.

Clal Insurance Enterprises Holdings, based in Tel Aviv, both satisfied current requirements and built a better long-term enterprise architecture from this path, clearly illustrating the multiplier effect of value and capabilities from such IT transformation efforts.

In the latest BriefingsDirect podcast discussion, learn how Clal’s internal IT organization, Clalbit Systems, translated that IT innovation and productivity into significant and measurable business benefits for its thousands of users and customers.

Haim Inger, the Chief Technology Officer and Head of Infrastructure Operations and Technologies at Clalbit Systems, discusses the journey with BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: BMC Software.

The next BriefingsDirect discussion examines how two companies are extending their use of cloud computing by taking on IT service desk and incident management functions "as a service." We'll see how a common data architecture and fast delivery benefits combine to improve the efficiency, cost, and result of IT support of end users.

Our examples are intelligent energy-management solutions provider Comverge and how it’s extended its use of Salesforce.com into a self-service enabled service desk capability using BMC’s Remedyforce.

We'll also hear the story of how modern furniture and accessories purveyor, Design Within Reach, has made its IT support more responsive -- even at a global scale -- via cloud-based incident-management capabilities.

Learn from them more about improving the business of delivering IT services, and in moving IT support and change management from a cost center to a proactive IT knowledge asset.

Here to share their story on creating the services that empower end users to increasingly solve their own IT issues is Danielle Bailey, IT Manager at Comverge in Norcross, Georgia, and Alec Davis, the Senior System Analyst at Design Within Reach, based in Stamford, Connecticut. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: BMC Software.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

The next edition of the HP Discover Performance podcast series highlights how cloud infrastructure and hosted IT services provider Savvis has been able to automate out complexity and add deep efficiency to its operations.

Using a range of performance, operations orchestration and Business Service Automation (BSA) solutions from HP, Savvis has improved its incident resolution and sped the delivery of new cloud services to its enterprise clients.

To learn more about how they did it, we're joined by Art Sanderson, Senior Manager Enterprise Management Tools at Savvis. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

Our next VMworld case study interview revisits a unique vertical industry cloud -- NYSE Euronext's Capital Markets Community Platform -- to take stock of how mission-critical cloud services are being delivered.

We'll learn about how this innovative cloud and groundbreaking business model targets the needs of Wall Street IT leaders, how the business of the financial services industry has received them, and explore how providing cloud services as a business has evolved.

This story comes as part of a special BriefingsDirect podcast series from the 2012 VMworld Conference in San Francisco the week of August 27. The series explores the latest in cloud computing and software-defined datacenter infrastructure developments.

Our guest is Feargal O'Sullivan, the Global Head of Alliances at NYSE Technologies. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

The latest BriefingsDirect enterprise user IT adoption story centers on how global legal services leader Foley & Lardner LLP has adopted virtual desktops and bring-your-own-device (BYOD) to enhance end-user productivity across their far-flung operations.

We'll see how Foley has delivered applications, data, and services better and with improved control -- even as employees have gained more choices and flexibility over the client devices, user experiences, and applications usage.

Learn more here about adapting to the new realities of client computing and user expectations with Linda Sanders, the CIO, and Rick Varju, Director of Engineering & Operations, both at Foley & Lardner LLP. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

In advance of next week's VMworld conference in San Francisco, I recently sat down with Steve Herrod, Chief TechnologyOfficer and Senior Vice President of Research & Development at VMware.

Our discussion hinges on the intriguing concept of the software-defined datacenter. We look at how some of the most important attributes of datacenter capabilities and performance are now squarely under the domain of software enablement.

A top technology leader at VMware, Herrod has championed this vision of the software-defined datacenter and how the next generation of foundational IT innovation is largely being implemented above the hardware.

For example, those who are now building and managing datacenters are gaining heightened productivity, delivering far better performance, and enjoying greater ease in operations and management -- all thanks to innovations at the software-infrastructure level.

Join the discussion here and further explore how advances in datacenter technologies and architecture are -- to an unprecedented extent -- being driven primarily through software. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Quest Software.

The benefits of server virtualization are clear for many more companies now as they reach higher percentages of workloads supported by virtual machines (VMs). But the complexity impacts on other IT functions can also ramp up quickly, in some cases jeopardizing the overall benefits.

When it come to the relationship between increasingly higher levels of virtualization and the need for new data backup and recovery strategies, for example, the impacts can be multiplier of improvement when both are done properly and in context to one another.

The next BriefingsDirect enterprise IT discussion then focuses on how virtualization provides an excellent on-ramp to improved data lifecycle benefits and efficiencies. What's more, the elevation of data to the lifecycle efficiency level also forces a rethinking of the culture of data, of who owns data, and when, and who is responsible for managing it in a total lifecycle.

This is different from the previous and current system of data management as a fragmented approach, with different oversight for data across far-flung instances and uses.

Here to share insights on where the data availability market is going -- and how new techniques are being adopted to make the value of data ever greater -- we're joined by John Maxwell, Vice President of Product Management for Data Protection, at Quest Software. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Quest Software.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

The latest BriefingsDirect end-user case-study uncovers how outerwear and sportswear maker and distributor Columbia Sportswear has used virtualization techniques and benefits to significantly improve their business operations.

We’ll see how Columbia Sportswear’s use of deep virtualization assisted in rationalizing its platforms and data center, as well as led to benefits in their enterprise resource planning (ERP) implementation. We’ll also learn how virtualizing mission-critical applications formed a foundation for improved disaster recovery (DR) best practices.

Stay with us now to learn more about how better systems make for better applications that deliver better business results with Michael Leeper, Senior Manager of IT Engineering at Columbia Sportswear, and Suzan Frye, Manager of Systems Engineering at Columbia Sportswear, in Portland, Oregon. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

This edition of the HP Discover Performance podcast series examines the future of security in the enterprise. As the need to protect and manage assets extends beyond the four walls of the organization -- with the adoption of cloud and mobile -- how should the thinking about traditional security adjust?

I recently had a chance to sit down with Raf Los of HP Software to gather his perspective on the answer to that question. Los has an interesting personal perspective on the concept of “enterprise resiliency,” which I initially heard about through his blog, Following the White Rabbit. He's also on Twitter at @wh1t3rabbit

BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions, unpacks with Los the concept of enterprise resiliency as the natural maturity direction for IT security in general.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

A fascinating global ocean studies initiative helps best define some of the IT superlatives around big data, cloud computing, and middleware integration capabilities.

The Ocean Observatories Initiative (OOI) and its accompanying Cyberinfrastructure Program aims to provide an unprecedented ability to study the Earth's oceans and climate using myriad distributed data centers and literally oceans' worth of data.

The scale and impact of the science's importance is closely followed by the magnitude of the computer science needed to make that data accessible and actionable by scientists. In a sense, the OOI and its infrastructure program, a major undertaking by the National Science Foundation, are constructing a big data-scale programmable and integratable cloud fabric for oceanography.

We’ve gathered three leaders to explain the OOI and how the Cyberinfrastructure Program may not only solve this set of data and compute problems, but perhaps establish a path to how future massive data and analysis problems are solved.

They are: Here to share their story on OOI are: Matthew Arrott, Project Manager at the OOI Cyberinfrastructure; Michael Meisinger, Managing Systems Architect for the Ocean Observatories Initiative Cyberinfrastructure, and Alexis Richardson, Senior Director for the VMware Cloud Application Platform, as well as a co-founder of the CloudCamp conferences, and a co-chair of the Open Cloud Computing Interface at the Open Grid Forum.

The panel discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

The next edition of the HP Discover Performance podcast series brings together a top HP cloud evangelist and a leading-edge adopter of improved IT service delivery for a major European business services provider, Steria.

We're joined by our co-host, Chief Evangelist at HP, Paul Muller, and Jean-Michel Gatelais, IT Service Management (ITSM) Solution Manager at Steria, based near Paris.

In this series, we're focusing on how IT leaders are improving performance of their services to deliver better experiences and payoffs for businesses and end-users alike. The discussion is co-hosted and moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

The next edition of the HP Discover Performance podcast series brings together two top cloud evangelists from the recent HP Discover 2012 Conference to discuss the specific concepts around converged cloud, information clouds, and hybrid services delivery.

We’re joined by Paul Muller, the Chief Software Evangelist at HP, and Christian Verstraete, Chief Technologist for Cloud Strategy at HP. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference in Washington, D.C., beginning July 16. The conference will focus on enterprise architecture (EA), enterprise transformation, and securing global supply chains.

We're joined in advance by some of the main speakers at the conference to examine the latest efforts to make global supply chains for technology providers more secure, verified, and therefore trusted. We'll examine the advancement of The Open Group Trusted Technology Forum (OTTF) to gain an update on the effort's achievements, and to learn more about how technology suppliers and buyers can expect to benefit.

The expert panel consists of Dave Lounsbury, Chief Technical Officer at The Open Group; Dan Reddy, Senior Consultant Product Manager in the Product Security Office at EMC Corp.; Andras Szakal, Vice President and Chief Technology Officer at IBM's U.S. Federal Group, and also the Chair of the OTTF, and Edna Conway, Chief Security Strategist for Global Supply Chain at Cisco. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference in Washington, D.C., beginning July 16. The conference will focus on enterprise architecture (EA), enterprise transformation, and securing global supply chains.

We're joined in advance by some of the main speakers at the July 16 conference to examine the relationship between controlled digital identities in cyber risk management. Our panel will explore how the technical and legal support of ID management best practices have been advancing rapidly. And we’ll see how individuals and organizations can better protect themselves through better understanding and managing of their online identities.

The panelists are Jim Hietala, the Vice President of Security at The Open Group; Thomas Hardjono, Technical Lead and Executive Director of the MIT Kerberos Consortium, and Dazza Greenwood, President of the CIVICS.com consultancy, and lecturer at the MIT Media Lab. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

The latest BriefingsDirect roundtable discussion focuses on two prime examples of organizations that have gleaned huge benefits from high degrees of virtualization and aggressive cloud computing adoption.

Join here executives from Revlon and SAP, who recently participated in a VMware-organized media roundtable event in San Francisco. The event, attended by industry analysts and journalists, demonstrated how mission-critical applications supported by advanced virtualization strategies are transforming businesses.

The discussion examines the full implications of IT virtualization, and how accretive benefits are being realized -- from bringing speed to business requests, to enhancing security, to strategic disaster recovery (DR), and to unprecedented agility in creating and exploiting applications and data delivery value.

Our guests are David Giambruno, Senior Vice President and CIO of Revlon, and Heinz Roggenkemper, Executive Vice President of Development at SAP Labs. The chat is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

IT must do whatever it takes to make businesses lean, agile, and intelligent. Modern support services then too need to be able to empower the workers and IT personnel alike to maintain peak control of systems, and to keep the applications, data and processes performing reliably at lowest cost.

Not only are data centers supporting many types of converged infrastructure, and now increasingly virtualized technical workloads, too. They're supporting big data requirements -- as data continues to explode -- but they must do this all efficiently, with increased automation as a key component of that efficiency.

To accomplish this high efficiency and to exploit the best in performance management and operational governance, enterprises must move now toward proactive types of support -- to continue the ongoing improvement and to maintain systems with high expectations met.

In a special sponsored HP Expert Chat discussion on new approaches to data center support, remote support, and support automation, Dana Gardner, Principal Analyst at Interarbor Solutions, recently moderated an in-depth session with Tommaso Esmanech, Director of Automation Strategies at HP Technology Services.

Esmanech, with more than 16 years of HP IT support design experience, explained the latest on how HP is revolutionizing support to offer new innovations in support automation and efficiency. HP is redefining modern data-center support, enabling far more insights into performance and operation by placing a proactive edge on service and support capabilities.

The discussion was filled out by contributions from two other HP support experts, Andy Claiborne, Usability Lead for HP Insight Remote Support, and Paddy Medley, Director of Enterprise Business IT for HP Technology Services.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference in Washington, D.C., beginning July 16. The conference will focus on how enterprise architecture (EA), enterprise transformation, and securing global supply chains.

We're joined by one of the main speakers at the July 16 conference, Chris Armstrong, President of Armstrong Process Group, to examine how governments in particular are using various frameworks to improve their architectural planning and IT implementations.

Armstrong is an internationally recognized thought leader in EA, formal modeling, process improvement, systems and software engineering, requirements management, and iterative and agile development.

He represents the Armstrong Process Group at the Open Group, the Object Management Group (OMG), and Eclipse Foundation. Armstrong also co-chairs The Open Group Architectural Framework (TOGAF), and Model Driven Architecture (MDA) process modeling efforts, and also the TOGAF 9 Tool Certification program, all at The Open Group.

At the conference, Armstrong will examine the use of TOGAF 9 to deliver Department of Defense (DoD) Architecture Framework or DoDAF 2 capabilities. And in doing so, we'll discuss how to use TOGAF architecture development methods to drive the development and use of DoDAF 2 architectures for delivering new mission and program capabilities. His presentation will also be live-streamed free from The Open Group Conference. The discussion now is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

The latest BriefingsDirect end-user case study hones in on how higher education technology innovator Le Moyne College in upstate New York successfully embraced several levels of virtualization as a springboard to broad client-tier virtualization benefits.

Le Moyne worked with technology solutions provider Systems Management Planning Inc. to make the journey in a structured, predictive fashion to deep server virtualization -- and then on to virtual desktop infrastructure (VDI).

The combined path to smooth VDI implementations at the server and desktop levels for Le Moyne came from teaming with a seasoned technology partner so the college community could quickly gain IT productivity payoffs via VDI, even amid the demanding environment and high expectations of an active higher education campus.

To learn more, BriefingsDirect assembled Shaun Black, IT Director at Le Moyne College in Syracuse, New York, and Dean Miller, Account Manager at Systems Management Planning, or SMP, also based in Rochester. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

The latest BriefingsDirect cloud computing discussion centers on how small-to-medium sized business (SMB) Seven Corners, a travel insurance provider in Indiana, created and implemented an agile and revenue-generating approach to cloud services.

Seven Corners went beyond the typical efficiency and cost conservation benefits of cloud to build innovative business services that generate whole new revenue streams. A VMware-enabled cloud infrastructure allowed Seven Corners to rapidly reengineer its IT capabilities and spawn a new vision for its agility and future growth.

Here to share their story on an SMB's journey to cloud-based business development is George Reed, CIO of Seven Corners Inc., based in Carmel, Indiana. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Quest Software.

Get the free data protection and recovery white paper.

Businesses clearly need a better approach to their data recovery capabilities -- across both their physical and virtualized environments. The current landscape for data management, backup, and disaster recovery (DR), too often ignores the transition from physical to virtualized environments, and sidesteps the heightened real-time role that data now plays in enterprise.

What's more, major trends like virtualization, big data, and calls for comprehensive and automated data management are also driving this call for change.

What's needed are next-generation, integrated, and simplified approaches, the fast backup and recovery that spans all essential corporate data. The solution therefore means bridging legacy and new data, scaling to handle big data, implementing automation and governance, and integrating the functions of backup protection and DR.

To share insights into why data recovery needs a new approach and how that can be accomplished, the next BriefingsDirect discussion joins two experts, John Maxwell, Vice President of Product Management for Data Protection at Quest Software, and Jerome Wendt, President and Lead Analyst of DCIG, an independent storage analyst and consulting firm. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Quest Software.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference in Washington, D.C., beginning July 16. The conference will focus on how security impacts the enterprise architecture, enterprise transformation, and global supply chain activities in organizations, both large and small.

We're now joined on the security front with one of the main speakers at the conference, Joel Brenner, the author of "America the Vulnerable: Inside the New Threat Matrix of Digital Espionage, Crime, and Warfare."

Joel is a former Senior Counsel at the National Security Agency (NSA), where he advised on legal and policy issues relating to network security. Mr. Brenner currently practices law in Washington at Cooley LLP, specializing in cyber security. Registration remains open for The Open Group Conference in Washington, DC beginning July 16.

Previously, he served as the National Counterintelligence Executive in the Office of the Director of National Intelligence, and as the NSA’s Inspector General. He is a graduate of University of Wisconsin–Madison, the London School of Economics, and Harvard Law School. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

The latest BriefingsDirect enterprise IT trends discussion surfaces some fascinating new findings from a recent survey on chief information officer (CIO)-level priorities. We uncover what distinguishes leaders from laggards among businesses, and identify which IT approaches and solutions are driving the most powerful business results these days.

To help dig into the HP-sponsored, blind survey, explain what it means, and learn how these results can lead to establishing winning new IT strategies we're joined by Joel Dobbs, President and CEO of Compass Talent Management Group. He's also an Executive in Residence at the School of Business at the University of Alabama at Birmingham (UAB), and a lead blogger and member of the Enterprise CIO Forum. What’s more, Joel is a retired CIO himself, coming from such organizations as GlaxoWellcome, Schering-Plough, and Eisai.

We're also joined by Daniel Dorr, a Worldwide Solutions Manager for HP Enterprise Marketing. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

The latest BriefingsDirect podcast previews the upcoming HP Discover 2012 conference and explores why this June event in Las Vegas is both an exclamation point on the current enterprise IT climate of change, as well as a neon signpost for HP's strategy and direction.

Look at why IT is at a crossroads, and how the very nature of IT is being redefined as a result of such large and global trends as the accelerating speed of business, cloud computing, security needs, mobile, energy-conservation demands, and especially the new role of IT as a service.

Such trends are pushing those tasked with supporting their businesses, as never before, to meet and collaborate with their peers and colleagues, and really re-evaluate how IT and business come together.

HP Discover 2012 provides an unparalleled opportunity for HP users to absorb the insights of the HP ecosystem and to learn more about their fields and technologies from their peers and associates.

The event marks an important time for HP, as it solidifies its responses to these trends, provides new levels of education and more insight into its new product services, vision, and leadership.

To help better understand HP Discover and its benefits noted blogger, author, and a longtime observer of all things HP Nina Buik, Chief Marketing Officer at Connect Worldwide, is interviewed by Dana Gardner, Principal Analyst at Interarbor Solutions. Connect is the largest user community of HP Business Technology customers, with more than 55,000 members worldwide.

Find the podcast on iTunes/iPodRead a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Ariba.

The latest BriefingsDirect podcast, from the 2012 Ariba LIVE Conference in Las Vegas, explores the latest in cloud-based collaborative commerce with Mediafly, a startup company that delivers cloud-based applications for content management and distribution on mobile devices for Fortune 500 companies.

We’ll learn how Chicago-based Mediafly, through the Ariba Network, gained insight and control over its cash flow and found new means of managing capital and in aiding its ability to support ongoing operations, as well as to drive future growth.

To hear more about how they did it, Interarbor Solutuons Principal Analyst Dana Gardner interviews two executives from Mediafly, Carson Conant, CEO, and John Evarts, Chief Financial Officer and Chief Operating Officer.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Ariba.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

The next BriefingsDirect case study discussion targets how biotechnology services provider Acorda Therapeutics has implemented a strategic disaster recovery (DR) capability to protect its highly virtualized IT operations and data.

See how Acorda Therapeutics’ use of advanced backup and DR best practices and products has helped it to manage rapid growth, cut energy costs, and gain the means to recover and manage applications and data faster. Also learn how these advanced DR benefits have led to other data center flexibly and even migration benefits.

Sharing more detail on how modernizing DR has helped improve many aspects of Acorda Therapeutics’ responsiveness is Josh Bauer, Senior Manager of Network Operations at Acorda Therapeutics in Hawthorne, NY. The discussion was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

It now falls to CIOs to not only rapidly adapt to cloud computing, but to find the ways to protect their employees and customers as they adopt cloud models – even as security threats grow.

This is a serious -- but not insurmountable challenge.

Cloud computing has clearly sparked the imagination of business leaders, who see it as a powerful new way to be innovative and gain first-mover advantages -- with or without traditional IT's consent.

This simply now means that the center of gravity for IT services is shifting toward the enterprise’s boundaries – moving increasingly outside their firewalls. And so how can companies have it both ways -- exploit cloud's promise but also provide enough security to make the risks acceptable? How can organizations retain rigor and control while pursuing cloud benefits?

In a special BriefingsDirect sponsored HP Expert Chat discussion on how to define and obtain improved security, I recently moderated an in-depth session with Tari Schreider, HP Chief Architect of HP Technology Consulting and IT Assurance Practice. Tari is a Distinguished Technologist with 30 years of IT and cyber security experience, and he has designed, built, and managed some of the world’s largest information protection programs.

In our discussion, you’ll see the latest recommendations for how to enable and protect the many cloud models being considered by companies the world over.

As part of our chat, we're also joined by three other HP experts, Lois Boliek, World Wide Manager in the HP IT Assurance Program; Jan De Clercq, World Wide IT Solution Architect in the HP IT Assurance Program; and Luis Buezo, HP IT Assurance Program Lead for EMEA.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Ariba.

The latest BriefingsDirect podcast, from the 2012 Ariba LIVE Conference in Las Vegas, explores the latest in cloud-based collaborative commerce with Cox Enterprises, a $15 billion communications, media, and automotive services company.

We'll learn how Cox, through the Ariba Network, manages multiple ERP systems for an improved eProcurement strategy, and has moved toward more efficient indirect spend efforts to improve ongoing operations and drive future growth across more than 50,000 employees.

To hear more about how they have done this, Interarbor Solutuons Principal Analyst Dana Gardner interviews Brooke Krenn, the Senior Manager of Procurement Systems for Cox Enterprises, based in Atlanta.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Ariba.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

The latest BriefingsDirect case study discussion focuses on how business standards and compliance services provider SAI Global is benefiting from a strategic view of IT enabled disaster recovery (DR).

Learn here how SAI Global has brought advanced backup and DR best practices into play for its users and customers. Examine too how this has not only provided business continuity assurance, but it has also provided beneficial data lifecycle management and virtualization efficiency improvement.

Mark Iveli, IT System Engineer at SAI Global, based in Sydney, Australia, details on how standardizing DR has helped improve many aspects of SAI Global’s business reliability. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.

When Hurricane Ike struck Texas in 2008, it became the second costliest hurricane ever to make landfall in the U.S. It was also a wake-up call for Houston-based insurance wholesaler Myron Steves & Co., which was not struck directly but nonetheless realized its IT disaster recovery (DR) approach was woefully inadequate.

Supporting some 3,000 independent insurance agencies in the Gulf Coast region, with many insured properties in that active hurricane zone, Myron Steves must have all it resources up and available, if and when severe storms strike.

The next BriefingsDirect discussion then centers on how Myron Steves, a small- to medium-sized business (SMB), developed and implemented a modern disaster recovery and business continuity strategy based on a high-degree of server and clients virtualization.

Learn how Tim Moudry, Associate Director of IT, and William Chambers, IT Operations Manager, both at Myron Steves, made a bold choice to go essentially 100 percent server virtualized in 90 days. That then set the stage for a faster, cheaper, and more robust DR capability. It also helped them improve their desktop-virtualization delivery, another important aspect of maintaining constant availability no mater what.

The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

H
igh-performance motorcycle designer and manufacturer Ducati Motor Holding has greatly expanded its use of virtualization and is speeding toward increased private cloud architectures.

With a server virtualization rate approaching 100 percent, Ducati has embraced virtualization rapidly in just the past few years, with resulting benefits of application flexibility and reduced capital costs. As a result, Ducati has also embraced private cloud models now across both its racing and street bike businesses.

To learn more about the technical and productivity benefits of virtualization and private clouds, we're joined by Daniel Bellini, the CIO at Ducati Motor Holding in Bologna, Italy. He's interviewd by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP. 

View the full Expert Chat presentation on cloud adoption best practices.

Cloud computing has sparked the imagination of business leaders, who see it as a powerful new way to be innovative and gain first-mover advantages -- with or without traditional IT's consent.

This now means that the center of gravity for IT services is shifting toward the enterprise’s boundaries – moving increasingly outside their firewalls. And so how can companies have it both ways -- exploit cloud's promise but also retain rigor and control that internal IT influences and governance enables?

In a special BriefingsDirect sponsored podcast created from a recent HP Expert Chat discussion on how to best pursue cloud computing models, I recently moderated an HP Expert Chat session with Singapore-based Glenn West, the Data Center and Converged Infrastructure Lead for Asia-Pacific and Japan in HP’s Technology Services Organization.

In our wide-ranging discussion, we deliver actionable recommendations for how IT can support cloud benefits and re-architect their data centers with low risk, and how IT can quickly take on the role of cloud benefits enabler.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP. 


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Ariba.

It's impossible to factor the implications of cloud computing without examining the context of all the other major business and technology trends in play today.

To gauge the potential business benefits -- and threats -- from cloud, we also need to examine the confluence of these developments and how together they change businesses and business ecosystems.

The implications of companies collaborating more efficiently over extended information networks is appropriately then the theme for the upcoming Ariba LIVE Conference in Las Vegas, which kicks off on April 10, 2012.

To help better understand the complex drivers of the next wave of business productivity, BriefingsDirect interviewed Ariba’s Chief Marketing Officer, Tim Minahan, in advance of the conference. The networked economy comes as a consequence, says Minahan, of the major business and IT trends of the day -- those being cloud computing, mobile, social, and big data.

To appreciate the full impact of the networked economy, we need to recognize how previously internal processes are now becoming increasingly externalized. Cloud computing, the force behind a lot of this extended
business process innovation, has let loose the imagination of businesses to consider how to do commerce anew.

The good news is that shaking up the status quo is enabling massive efficiencies with more active market benefits, shared by more participants, as they cooperate and collaborate in entirely new ways.

As a leader in cloud-based collaborative commerce, Ariba has a unique observation of where the networked economy is headed. To gain a better idea of how business networks will drive the future of commerce, Minahan recently sat down with BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Ariba.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Get a free AppWave download. Sponsor: Embarcadero Technologies.

There's a huge productivity gap between modern software and the aging manner in which most enterprises still distribute and manage applications on personal computers.

At a time when business models and whole industries are being upended by improved use of software, IT providers inside of enterprises are still painstakingly provisioning and maintaining PC applications in much the same way they did in the 1990s.

Furthermore, with using these older models, most enterprises don’t even know what PC apps they have in use on their networks and across thousands of computers. That means they're also lacking that visibility into how, or even if, these apps are being used, and they may even be paying for licenses that they don’t need to.

To examine the ongoing problems around archaic PC apps management and how new models -- taking a page from the popular app store model -- can rapidly boost the management of PC applications, BriefingsDirect recently interviewed the President and CEO of 

Embarcadero Technologies, Wayne Williams. Wayne has more than 15 years of experience in founding and leading companies. He was appointed CEO of Embarcadero Technologies in 2007 and he is a former COO, Senior Vice President of Products and CTO at Embarcadero.

The interview was conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Get a free AppWave download. Sponsor:Embarcadero Technologies.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

For some, if you want enterprise transformation, you really need the organizing benefits of enterprise architecture (EA) to succeed.

For others, the elevation of enterprise architecture as an essential ingredient to enterprise transformation improperly conflates the role of enterprise architecture, and waters down enterprise architecture while risking its powerful contribution.

So how should we view these important roles and functions? How high into the enterprise transformation firmament should enterprise architecture rise? And will rising too high, in effect, melt its wings and cause it to crash back to earth and perhaps become irrelevant?

Or is enterprise transformation nowadays significantly dependent upon enterprise architecture, and therefore, we should make enterprise architecture a critical aspect for any business moving forward?

We posed these and other questions to a panel of business and EA experts at last month's Open Group Conference
in San Francisco to deeply examine the fascinating relationship between enterprise architecture (EA) and enterprise transformation. [Disclosure: The Open Group is a sponsor of BriefingsDirect podcasts.]

The panel: Len Fehskens, Vice President of Skills and Capabilities at The Open Group; Madhav Naidu, Lead Enterprise Architect at Ciena Corp.; Bill Rouse, Professor in the School of Industrial and Systems Engineering and the College of Computing, as well as Executive Director of the Tennenbaum Institute, all at the Georgia Institute of Technology, and Jeanne Ross, Director and Principal Research Scientist at the MIT Center for Information Systems Research.

The discussion was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

F
or some, any move to the cloud -- at least the public cloud -- means a higher risk for security.

For others, relying more on a public cloud provider means better security. There’s more of a concentrated and comprehensive focus on security best practices that are perhaps better implemented and monitored centrally in the major public clouds.

And so which is it? Is cloud a positive or negative when it comes to cyber security? And what of hybrid models that combine public and private cloud activities, how is security impacted in those cases?

We posed these and other questions to a panel of security experts at last week's Open Group Conference in San Francisco to deeply examine how cloud and security come together -- for better or worse.

The panel: Jim Hietala, Vice President of Security for The Open Group; Stuart Boardman, Senior Business Consultant at KPN, where he co-leads the Enterprise Architecture Practice as well as the Cloud Computing Solutions Group; Dave Gilmour, an Associate at Metaplexity Associates and a Director at PreterLex Ltd., and Mary Ann Mezzapelle, Strategist for Enterprise Services and Chief Technologist for Security Services at HP.

The discussion was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

Redefine the potential of your virtualization investments.

View the full Expert Chat presentation on VMware support best practices. 

Advanced and pervasive virtualization and cloud computing trends are driving the need for a better, holistic approach to IT support and remediation.

And while the technology to support and fix virtualized environments is essential, it’s the people, skills, and knowledge to manage these systems that provide the most decisive determinants of ongoing performance success.

In a special BriefingsDirect sponsored podcast, created from a recent HP Expert Chat discussion on best practices for VMware environment support, HP experts explain how they have made the service and support of global virtualization market leader VMware a top priority.

For example, Cindy Manderson, Technical Solutions Consultant for Complex Problem Resolution and Quality for VMware Products at HP, provides case studies for how managed escalation and multi-vendor support around the globe can reduce downtime by 70 percent, with large ROI benefits as well.

Other HP experts in the discussion include Pat Lampert, Critical Service Senior Technical Account Manager and Team Leader, as well as Sumithra Reddy, HP Virtualization Engineer. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference this month in San Francisco.

The conference will focus on how IT and enterprise architecture support enterprise transformation. Speakers in conference events will also explore the latest in service oriented architecture (SOA), cloud computing, and security.

We’re now joined by one of the main speakers, Andy Mulholland, the Global Chief Technology Officer and Corporate Vice President at Capgemini. In 2009, Andy was voted one of the top 25 most influential CTOs in the world by InfoWorld. And in 2010, his CTO Blog was voted best blog for business managers and CIOs for the third year running by Computer Weekly.

Capgemini has published a white paper on cloud computing. It draws distinctions between what cloud means to IT, and what it means to business -- while examining the complex dual relationship between the two.

As a lead-in to his Open Group conference presentation on the transformed enterprise, Andy draws on the paper and further drills down on one of the decade’s hottest technology and business trends, cloud computing, and how it impacts business and IT. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

The latest BriefingsDirect case study podcast discussion centers on how Nottingham Trent University gained strategic operational efficiency and improved IT management.

A combination of professional services and portfolio management technologies allowed the 25,000-student university -- one of the U.K.’s largest -- to improve end-user satisfaction while freeing up IT resources to pursue additional technology innovation.

To learn more, BriefingsDirect brought together Ian Griffiths, Director of Strategic Partnerships at Nottingham Trent University, and Michael Garrett, Vice President of Professional Services for HP EMEA. The discussion was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference this month in San Francisco.

The conference will focus on how IT and enterprise architecture support enterprise transformation. Speakers in conference events will also explore the latest in service oriented architecture (SOA), cloud computing, and security.

We’re now joined by one of the main speakers, Jeanne Ross, Director and Principal Research Scientist at the MIT Center for Information Systems Research. Jeanne studies how firms develop competitive advantage through the implementation and reuse of digitized platforms.

She is also the co-author of three books: IT Governance: How Top Performers Manage IT Decision Rights for Superior Results, Enterprise Architecture As Strategy: Creating a Foundation for Business Execution, and IT Savvy: What Top Executives Must Know to Go from Pain to Gain.

As a lead-in to her Open Group presentation on how adoption of enterprise architecture (EA) leads to greater efficiencies and better business agility, Ross explains how enterprise architects have helped lead the way to successful business transformations. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

Better managing virtualized IT workloads and private clouds is a top concern for IT leaders going into 2012. They may want to follow the lead of global travel and tourism giant TUI Group. The IT organization there, TUI InfoTec, has found ways to manage highly virtualized IT operations better, especially in mixed environments like hybrid clouds.

The critical need to better identify performance issues and outages prompted TUI InfoTec to find ways to cut time to troubleshooting, resulting in a 50 percent reduction in the time needed to identify the causes of such problems.

To learn more about better systems management in heterogeneous cloud environments and in virtualized environments, BriefingsDirect interviewed Christian Rudolph, Infrastructure Architect at TUI InfoTec in Hanover, Germany. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

This special BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference this January in San Francisco.

The conference will focus on how IT and enterprise architecture support enterprise transformation. Speakers in conference events will also explore the latest in service oriented architecture (SOA), cloud computing, and security.

We’re here now with one of the main speakers, Joseph Menn, Cyber Security Correspondent for the Financial Times and author of Fatal System Error: The Hunt for the New Crime Lords Who are Bringing Down the Internet.

Joe has covered security since 1999 for both the Financial Times and then before that, for the Los Angeles Times. Fatal System Error is his third book, he also wrote All the Rave: The Rise and Fall of Shawn Fanning's Napster.

As a lead-in to his Open Group presentation, entitled "What You're Up Against: Mobsters, Nation-States, and Blurry Lines," Joe explores the current cyber-crime landscape, the underground cyber-gang movement, and the motive behind governments collaborating with organized crime in cyber space. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.