The next BriefingsDirect healthcare insights discussion explores ways to improve the total patient experience -- including financial considerations -- using digital technology.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about ways that healthcare providers are seeking to leverage such concepts as customer relationship management (CRM) to improve their services we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York; Julie Gerdeman, CEO at HealthPay24 in Mechanicsburg, Penn., and Jennifer Erler, Cash Manager in the Treasury Department at Fairview Health Services in Minneapolis. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect digital business trends discussion explores how Enterprise Architecture (EA) defines and supports more agile business methods and outcomes.

We will now learn how Enterprise Architects embrace agile approaches to build competitive advantages for enterprises and governments, as well as to keep those organizations more secure and compliant.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about attaining agility by the latest EA approaches, we are now joined by our panel, Mats Gejnevall, Enterprise Architect at minnovate and Member of The Open Group Agile Architecture Work Group; Sonia Gonzalez, Forum Director of the Architecture Forum at The Open Group; Walters Obenson, Director of the Agile Architecture Framework at The Open Group, and Łukasz Wrześniewski, Enterprise Architect and Agile Transformation Consultant. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


Worker productivity gains -- despite 30 years of computing technology roll outs -- remain hard to define by economists.

Ask a worker, however, and you are increasingly likely to get a hard, cold assessment. A huge amount of time these days, they say, is wasted on the inefficiencies of technology run amok. Only a sliver of time is going to the creative and innovative types of work that employees crave -- and employers gain the most value from.

The next BriefingsDirect future of work discussion explores new ways of exploiting what technology does best to deliver intelligent workspaces that prioritize and personalize tasks.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn how the newest digital work strategies help unburden those saddled with deflating productivity, we sat down with Fouad ElNaggar, Vice President of Future of Work Products at Citrix. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect intelligent edge adoption benefits discussion focuses on how hospitals are gaining proactive alerts on patients at risk for contracting serious sepsis infections.

An all-too-common affliction for patients around the world, sepsis can be controlled when confronted early using a combination of edge computing and artificial intelligence (AI). Edge sensors, Wi-Fi data networks, and AI solutions help identify at-risk situations so caregivers at hospitals are rapidly alerted to susceptible patients to head-off sepsis episodes and reduce serious illness and death.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us now as we hear about this cutting-edge use case that puts AI to good use by outsmarting a deadly infectious scourge with guests Missy Ostendorf, Global Sales and Business Development Practice Manager at Cerner Corp.; Deirdre Stewart, Senior Director and Nursing Executive at Cerner Europe, and Rich Bird, World Wide Industry Marketing Manager for Healthcare and Life sciences at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


For the past 30 years, Citrix has made a successful habit of challenging the status quo. That includes:

        --Delivering applications as streaming services to multiple users

        --Making the entire PC desktop into a secure service

        --Enhancing networks that optimize applications delivery

        --Pioneering infrastructure-as-a-service (IaaS) now known as public cloud, and

        --Supplying a way to take enterprise applications and data to the mobile edge.

Now, Citrix is at it again, by creating digital workspaces and redefining the very nature of applications and business intelligence. How has one company been able to not only reinvent itself again and again, but make major and correct bets on the future direction of global information technology?

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To find out, Dana Gardner, Principal Analyst at Interarbor Solutions, recently sat down to simultaneously interview three of Citrix’s chief executives from the past 30 years, Roger Roberts, Citrix CEO and Chairman from 1990 to 2002; Mark Templeton, CEO of Citrix from 2001 to 2015, and David Henshall, who became the company’s CEO in July of 2017. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect business trends discussion explores how the latest update to the ArchiMate® standard helps Enterprise Architects (EAs) make complex organizations more agile and productive.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Joining is Marc Lankhorst, Managing Consultant and Chief Technology Evangelist at BiZZdesign in The Netherlands. He also leads the development team within the ArchiMate Forum at The Open Group. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


There has never been a better time to build efficient, protected, powerful, and modular data centers -- yet many enterprises and public sector agencies cling to aging, vulnerable, and chaotic legacy IT infrastructure.

The next BriefingsDirect interview examine how automation, self-healing, data-driven insights, and increasingly intelligent data center components are delivering what amount to data centers-as-a-service. 

Subscribe to the podcast on iTunes. Read a full transcript or  download a copy.

Here to explain how a modern data center strategy includes connected components and data analysis that extends from the data center to the computing edge is Steve Lalla, Executive Vice President of Global Services at Vertiv. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or  download a copy. Sponsor: Vertiv.


The next BriefingsDirect data security insights discussion explores how data -- from one end of its life cycle to the other -- needs new protection and a means for rapid recovery. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we examine how backup storage especially needs to be made safe and secure if companies want to quickly right themselves from an attack. To learn more, please welcome Andrew Peters, Stealth Industry Director at Unisys, and George Pradel, Senior Systems Engineer at Dell EMC. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys.


The path to cloud computing adoption persistently appears complex and risky to both government and enterprise IT leaders, recent surveys show.

This next BriefingsDirect managed cloud methodologies discussion explores how tackling complexity and security requirements upfront helps ease the adoption of cloud architectures. By combining managed services, security solutions, and hybrid cloud standardization, both public and private sector organizations are now making the cloud journey a steppingstone to larger business transformation success.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

We'll now explore how cloud-native apps and services modernization benefit from prebuilt solutions with embedded best practices and automation. To learn how, we welcome Raj Raman, Chief Technology Officer (CTO) for Cloud at Unisys, and Jerry Rhoads, Cloud Solutions Architect at Microsoft. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Microsoft.


Container-based deployment models have rapidly gained popularity across a full spectrum of hybrid IT architectures -- from edge, to cloud, to data center.

This next edition of the BriefingsDirect Voice of the Innovator podcast series examines how IT operators are now looking to increased automation, orchestration, and compatibility benefits to further exploit containers as a mainstay across their next-generation hybrid IT estate.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us to explore the escalating benefits that come from broad container use with Robert Christiansen, Evangelist in the Office of the Chief Technology Officer at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


Openness, flexibility, and speed to distributed deployments have been top drivers of the steady growth of container-based solutions. Now, IT operators are looking to increase automation, built-in intelligence, and robust management as they seek container-enabled hybrid cloud and multicloud approaches for data and workloads.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

This next edition of the BriefingsDirect Voice of the Innovator podcast series examines the rapidly evolving containers innovation landscape with Mark Linesch, Vice President of Technology Strategy in the CTO Office and Hewlett Packard Labs at Hewlett Packard Enterprise (HPE). The composability strategies interview is conducted byDana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next edition of the BriefingsDirect Voice of the Innovator podcast series explores the latest developments in hybrid IT management.

IT operators have for decades been playing catch-up to managing their systems amid successive waves of heterogeneity, complexity, and changing deployment models. IT management technologies and methods have evolved right along with the challenge, culminating in the capability to optimize and automate workloads to exacting performance and cost requirements.

But now automation is about to give an AIOps boost from new machine learning (ML) and artificial intelligence (AI) capabilities -- just as multicloud and edge computing deployments become more common -- and demanding.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we explore the past, present, and future of IT management innovation with a 30-year veteran of IT management, Doug de Werd, Senior Product Manager for Infrastructure Management at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Customer discussion explores a program to expand the variety of CPUs that support supercomputer and artificial intelligence (AI)-intensive workloads. 

The Catalyst program in the UK is seeding the advancement of the ARM CPU architecture for high performance computing (HPC) as well as establishing a vibrant software ecosystem around it.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us to learn about unlocking new choices and innovation for the next generations of supercomputing with Dr. Eng Lim Goh, Vice President and Chief Technology Officer for HPC and AI at Hewlett Packard Enterprise (HPE), and Professor Mark Parsons, Director of the Edinburgh Parallel Computing Centre (EPCC) at the University of Edinburgh. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Customer edge computing trends discussion explores the rapidly evolving confluence of operational technology (OT) and Internet of Things (IoT)

New advances in data processing, real-time analytics, and platform efficiency have prompted innovative and impactful OT approaches at the edge. We’ll now explore how such data analysis platforms bring manufacturers data-center caliber benefits for real-time insights where they are needed most.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To hear more about the latest capabilities in gaining unprecedented operational insights, we sat down with Riaan Lourens, Vice President of Technology in the Office of the Chief Technology Officer at PTC, and Tripp Partain, Chief Technology Officer of IoT Solutions at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


How businesses perform has always depended on how well their employees perform. Yet never before has the relationship between how well employees work and the digital technology that they use been so complex.

At the same time, companies are grappling with the transition to increasingly data-driven and automated processes. What’s more, the top skills at all levels are increasingly harder to find -- and hold onto -- for supporting strategic business agility.

As a result, business leaders must enhance and optimize today’s employee experience so that they in turn can optimize the customer experience and -- by extension – better support the success of the overall business.

Stay with us as BriefingsDirect explores how those writing the next chapters of human resources (HR) and information technology (IT) interactions are finding common ground to significantly improve the modern employee experience. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

We're now joined by two leaders in this area who will share their thoughts on how intelligent workspace solutions are transforming work -- and heightening worker satisfaction. Please welcome Art Mazor, Principal and Global Human Resources Transformation Practice Leader at Deloitte, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect Voice of the Customer advanced motorsports efficiency innovation discussion explores some of the edge computing and deep analytics technology behind the Formula E auto racing sport. 

Our interview focuses on how data-driven technology and innovation make high-performance electric racing cars an example for all endeavors where limits are continuously tested and bested.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in Formula E efficiency strategy and refinement, please welcome Susie Wolff, Team Principal at Venturi Formula E Team in Monaco. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect enterprise storage partnership innovation discussion explores how the best of startup culture and innovation can be married to the global reach, maturity, and solutions breadth of a major IT provider.

Stay with us to unpack the budding relationship between an upstart in the data management space, Cohesity, and venerable global IT provider Hewlett Packard Enterprise (HPE).

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in total storage efficiency strategies and HPE’s Pathfinder program we welcome Rob Salmon, President and Chief Operating Officer at Cohesity in San Jose, California, and Paul Glaser, Vice President and Head of the Pathfinder Program at HPE. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Innovator discussion explores the latest insights into hybrid cloud strategies.

While many businesses recognize there’s a hybrid cloud future, far fewer are adopting a hybrid cloud approach with an overabundance of due diligence, governance, and cost optimization -- at least not yet. Unlike the often, ad hoc adoption of public cloud services by various groups across an enterprise, getting the right mix and operational coordination required of true hybrid cloud cannot be successful if it’s not well managed.

Stay with us as we examine the innovation maturing around hybrid cloud models and operations, and learn how proper common management of hybrid cloud from start to finish can make or break the realization of its promised returns.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to explain how to safeguard successful hybrid cloud deployments and operations is Erik Vogel, Global Vice President of Hybrid IT and Cloud at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Innovator discussion focuses on the growing complexity around multicloud managementand how greater accountability is needed to improve business impacts from all-too-common haphazard cloud adoption.

Stay with us to learn how new tools, processes, and methods are bringing insights and actionable analysis that help regain control over the increasing challenges from hybrid cloud and multicloud sprawl.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to explore a more pragmatic path to modern IT deployment management is Harsh Singh, Director of Product Management for Hybrid Cloud Products and Solutions at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect business trends discussion explores the reinforcing nature of Enterprise Architecture (EA) and agile methods.  

We’ll now learn how Enterprise Architects can embrace agile approaches to build competitive advantages for their companies. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.   

To learn more about retraining and rethinking for EA in the Digital Transformation (DT) era, we are joined by Ryan Schmierer, Director of Operations at Sparx Services North America, and Chris Armstrong, President at Sparx Services North America. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect enterprise IT productivity discussion focuses on solving tactical challenges around security to unlock strategic operational benefits in the public sector.

For a large metropolitan borough council in South Yorkshire, England, an initial move to thwarting recurring ransomware attacks ended up a catalyst to wider IT infrastructure performance, cost, operations, and management benefits.

This security innovations discussion then examines how the Barnsley Metropolitan Borough Council information and communications technology (ICT) team rapidly deployed malware protection across 3,500 physical and virtual workstations and servers. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share the story of how that one change in security software led to far higher levels of user satisfaction -- and a heightened appreciation for the role and impact of small IT teams -- is Stephen Furniss, ICT Technical Specialist for Infrastructure at Barnsley Borough Council. The interview was conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect business intelligence (BI) trends discussion explores the latest research and products that bring the power of people and machine intelligence closer together.

As more data becomes available to support augmented intelligence -- and the power of analytics platforms increasingly goes to where the data is -- the next stage of value is in how people can interact with the results.

Stay with us now as we examine the latest strategies for not only visualizing data-driven insights but making them conversational and even presented through a form of storytelling

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about making the consumption and refinement of analytics delivery an interactive exploit open to more types of users, we welcome Elif Tutuk, Head of Research at Qlik. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Qlik.


The next BriefingsDirect digital business risk remediation discussion explores new ways companies can gain improved visibility, analytics, and predictive indicators to better assess the financial viability of partners and global supply chains.

Businesses are now heavily relying upon their trading partners across their supply chains -- and no business can afford to be dependent on suppliers that pose risks due to poor financial health.

We will now examine new tools and methods that create a financial health rating system to determine the probability of bankruptcy, default, or disruption for both public and private companies -- as much as 36 months in advance.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about the exploding sophistication around gaining insights into supply-chain risk of a financial nature, please welcome Eric Evans, Managing Director of Business Development at RapidRatings in New York, and Kristen Jordeth, Go-to-Market Director for Supplier Management Solutions, North America at SAP Ariba. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


The next BriefingsDirect data disruption discussion focuses on why the rising tidal wave of data must be better managed, and how new tools are emerging to bring artificial intelligence (AI) to the rescue. 

Stay with us now as we learn how the latest AI innovations improve both data and services management across a cloud deployment continuum -- and in doing so set up an even more powerful way for businesses to exploit AI.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

 To learn how AI will help conquer complexity to allow for higher abstractions of benefits from across all sorts of analysis, we welcome Rebecca Lewington, Senior Manager of Innovation Marketing at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect intelligent workspaces discussion explores how businesses are looking to the latest digital technologies to transform how employees work.

There is a tremendous amount of noise, clutter, and distraction in the scattershot, multi-cloud workplace of today -- and it’s creating confusion and frustration that often pollute processes and hinder innovative and impactful work.

We’ll now examine how IT can elevate the game of sorting through apps, services, data, and delivery of simpler, more intelligent experiences that enable people -- in any context -- to work on relevancy and consistently operate at their informed best. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To illustrate new paths to the next generation of higher productivity work, please welcome Marco Stalder, Team Leader of Citrix Workspace Services at Bechtle AG, one of Europe's leading IT providers, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

Direct download: BriefingsDirectHow_IT_Can_Fix_the_Broken_Employee_Experience.mp3
Category:technology -- posted at: 12:36pm EDT

Better security over data and applications remains a foremost reason IT organizations embrace and extend the use of client virtualization. Yet performance requirements for graphics-intense applications and large files remain one of the top reasons the use of thin clients and virtualized desktops trails the deployment of full PC clients.

For a large architectural firm in Illinois, gaining better overall security, management, and data center consolidation had to go hand in hand with preserving the highest workspace performance -- even across multiple distributed offices.

The next BriefingsDirect security innovations discussion examines how BLDD Architects, Inc. developed an IT protection solution that fully supports all of its servers and mix of clients in a way that’s invisible to its end users. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share the story of how to gain the best cloud workload security, regardless of the apps and the data, is Dan Reynolds, Director of IT at BLDD Architects in Decatur, Illinois. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.

 


The next BriefingsDirect business intelligence (BI) trends discussion explores the impact of dispersed data in a multicloud world.

Gaining control over far-flung and disparate data has been a decades’ old struggle, but now as hybrid and public clouds join the mix of legacy and distributed digital architectures, new ways of thinking are demanded if comprehensive analysis of relevant data is going to become practical.

Stay with us now as we examine the latest strategies for making the best use of data integration, data catalogs and indices, as well highly portable data analytics platforms.  

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about closing the analysis gap between data and multiple -- and probably changeable -- cloud models, we are joined by Mike Potter, Chief Technology Officer (CTO) at Qlik. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Qlik.


The next BriefingsDirect workplace productivity discussion explores how businesses are using the latest digital technologies to reimagine the employee experience -- and to transform their operations and results.

Employee experience isn't just a buzz term. Research shows that engaged employees are happier, more productive, and deliver a superior customer experience, all of which translates into bottom line results. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn how, our panel will now explore how IT helps deliver a compelling experience that enables employees to work when, where, and how they want -- and to perform at their best.

Joining us are Adam Jones, Chief Revenue Officer, who oversees IT for the Miami Marlins Major League Baseball team and organization, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

Direct download: BriefingsDirect-Happy_Employees_Equals_Happy_Customers.mp3
Category:technology -- posted at: 1:18pm EDT

The next BriefingsDirect Voice of the Innovator discussion focuses on how advances in design enhance the total experience for IT operators. Stay with us now as we hear about the general philosophy and modernization of design, and how new discrete best practices are making usability a key ingredient of modern hybrid IT systems.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in IT innovations, we're joined by Bryan Jacquot, Vice President and Chief Design Officer at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect intelligent enterprise innovations discussion explores new ways that leading enterprises like McKesson Corp. are digitizing procurement and automating spend management.

We'll now examine how new intelligence technologies and automation methods like robotic process automation (RPA) help global companies reduce inefficiencies, make employees happier, cut manual tasks, and streamline the entire source-to-pay process.

Subscribe to the podcast on iTunes. Read a full transcript or download a  copy. 

To learn more about the role and impact of automation in business-to-business (B2B) finance, please welcome Michael Tokarz, Senior Director of Source to Pay Processes and Systems at McKesson, in Alpharetta, Georgia. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a  copy. Sponsor: SAP Ariba.


The next BriefingsDirect intelligent workspaces discussion explores how for 30 years Citrix has pioneered ways to make workers more productive, IT operators stronger, and a vast partner ecosystem more capable.

We will now hear how Citrix is by no means resting on its laurels by charting a new future of work that abstracts productivity above apps, platforms, data, and even clouds. The goal: To empower, energize, and enlighten disaffected workers while simplifying and securing anywhere work across any deployment model.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To hear more about Citrix’s evolution and ambitious next innovations, please welcome David Henshall, President and CEO of Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect business intelligence (BI) trends discussion explores the growing role of data integration in a multi-cloud world.

Just as enterprises seek to gain more insights and value from their copious data, they’re also finding their applications, services, and raw data spread across a hybrid and public clouds continuum. Raw data is also piling up closer to the edge -- on factory floors, in hospital rooms, and anywhere digital business and consumer activities exist.

Stay with us now as we examine the latest strategies for uniting and governing data wherever it resides. By doing so, businesses are enabling rapid and actionable analysis -- as well as entirely new levels of human-to-augmented-intelligence collaboration.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about the foundational capabilities that lead to a total data access exploitation, we’re now joined by Dan Potter, Vice President of Product Marketing at Attunity, a Division of Qlik. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Qlik


The next BriefingsDirect Voice of the Innovator podcast discussion explores the latest insights into hybrid cloud and hyperconverged infrastructure (HCI) strategies.

Speed to business value and simplicity in deployments have been top drivers of the steady growth around HCI solutions. IT operators are now looking to increased automation, built-in intelligence, and robust security as they seek such turnkey appliance approaches for both cloud and traditional workloads.

Stay with us now as we examine the rapidly evolving HCI innovation landscape, which is being shaped just as much by composability, partnerships, and economics, as it is new technology.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us learn more about the next chapter of automated and integrated IT infrastructure solutions is Thomas Goepel, Chief Technologist for Hyperconverged Infrastructure at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Customer IT modernization journey interview explores how a global candy maker depends on increased insight for deploying and optimizing servers and storage.

We’ll now learn how Ferrara Candy Company boosts its agility as a manufacturer by expanding the use of analysis and proactive refinement in its data center operations by bringing more intelligence to IT infrastructure.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us to hear about unlocking the potential for end-to-end process and economic efficiency with Stefan Floyhar, Senior Manager of IT Infrastructure at Ferrara Candy Co. in Oakbrook Terrace, Illinois. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect healthcare finance insights discussion explores ways that healthcare providers can become more proactive in financial and cost transparency from the patient perspective.

By anticipating rather than reacting to mandates on healthcare economics and process efficiencies, providers are becoming more competitive and building more trust and satisfaction with their patients -- and caregivers.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the benefits of a more proactive and data-driven approach to healthcare cost estimation, we are joined by expert Kate Pepoon, Manager of Revenue Cycle Operations at Baystate Health in Springfield, Mass., and Julie Gerdeman, President of HealthPay24 in Mechanicsburg, Penn. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect Voice of the Customer discussion revisits the drive to define the “refinery of the future” at Texmark Chemicals

Texmark has been combining the best of operational technology (OT) with IT and now Internet of Things (IoT) to deliver data-driven insights that promote safety, efficiency, and unparalleled sustained operations.

Stay with us now as we hear how a team approach -- including the plant operators, consulting experts and latest in hybrid IT systems -- joins forces for rapid process and productivity optimization results.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn how, are are joined by our panel, Linda Salinas, Vice President of Operations at Texmark Chemicals, Inc. in Galena Park, Texas; Stan Galanski, Senior Vice President of Customer Success at CB Technologies (CBT) in Houston, and Peter Moser, IoT and Artificial Intelligence (AI) Strategist at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise

 


The next edition of the BriefingsDirect Voice of the Innovator podcast series explores the latest developments in hybrid IT and datacenter composability.

Bringing higher levels of automation to data center infrastructure has long been a priority for IT operators, but it's only been in the past few years that they have actually enjoyed truly workable solutions for composability.

The growing complexities, from hybrid cloud and the pressing need for conservation of IT spend -- as well as the need to find high-level IT skills -- means there is no going back. Indeed, there is little time for even a plateau on innovation around composability.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us now as we explore how pervasive increasingly intelligent IT automation and composability can be with Gary Thome, Vice President and Chief Technology Officer for Composable Cloud at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect enterprise management innovations discussion explores the role of the modern chief operating officer (COO) and how they are tasked with creating new people-first strategies in an age of increased automation and data-driven intelligence. 

We will now examine how new approaches to spend management, process automation, and integrated procurement align with developing talent, diversity, and sustainability.

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To learn more about the leadership trends behind making globally dispersed and complex organizations behave in harmony, please welcome James Lee, Chief Operating Officer at SAP Ariba and SAP Fieldglass.The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


The next BriefingsDirect healthcare insights discussion explores the shift medical services providers are making to improve the overall patient experience.

Taking a page from modern, data-driven industries that emphasize consumer satisfaction and ease, a major hospital in the New York metro area has embarked on a journey to transform healthcare-as-a-service.

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To learn more about the surging importance and relevance for improving patient experiences in the healthcare sector using the many tools available to other types of businesses, we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York, and Julie Gerdeman, President at HealthPay24 in Mechanicsburg, Penn. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.
 
Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.

The next BriefingsDirect extreme use-case for high-performance computing (HPC) examines how the strictly governed redesign of Formula 1 race cars relies on data center innovation to coax out the best in fluid dynamics analysis and refinement.

We’ll now hear how Alfa Romeo Racing (formerly Alfa Romeo Sauber F1 Team) in Hinwil, Switzerland leverages the latest in IT to bring hard-to-find but momentous design improvements -- from simulation, to wind tunnel, to test track, and ultimately, to victory. The goal: To produce cars that are glued to the asphalt and best slice through the air.

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Here to describe the challenges and solutions from the compute-intensive design of Formula 1 cars is Francesco Del Citto, Head of Computational Fluid Dynamics Methodology for Alfa Romeo Racing, and Peter Widmer, Worldwide Category Manager for Moonshot/Edgeline and Internet of Things (IoT) at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect intelligent solutions discussion explores how healthcare organizations are using the latest digital technologies to transform patient care and experiences.

When it comes to healthcare, time is of the essence and every second counts, but healthcare is a different game today. Doctors and clinicians, once able to focus exclusively on patients, are now being pulled into administrative tasks that can eat into their capability to deliver care.

To give them back their precious time, innovative healthcare organizations are turning to a new breed of intelligent digital workspace technologies. We are now joined by two leaders who will share their thoughts on how these solutions change the game and help transform healthcare as we know it.

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Please welcome Mick Murphy, Vice President and Chief Technology Officer at WellSpan Health, and Christian Boucher, Director and Strategist-Evangelist for Healthcare Solutions at Citrix. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix Systems.


The next BriefingsDirect Voice of the Analyst interview explores new ways that businesses can gain the most control and economic payback from various cloud computing models.

We’ll now hear from an IT industry analyst on how developers and IT operators can find newfound common ground to make hybrid cloud the best long-term economic value for their organizations.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help explore ways a managed and orchestrated cloud lifecycle culture should be sought across enterprise IT organizations is Daniel Newman, Principal Analyst and Founding Partner at Futurum Research. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect healthcare finance insights discussion explores the impacts from increased cost transparency for medical services.

The recent required publishing of hospital charges for medical procedures is but one example of rapid regulatory and market changes. The emergence of more data about costs across the health provider marketplace could be a major step toward educated choices – and ultimately more efficiency and lower total expenditures.

But early-stage cost transparency also runs the risk of out-of-context information that offers little actionable insight into actual consumer costs and obligations. And unfiltered information requirements also place new burdens on physicians, caregivers, and providers – in areas that have more to do with economics than healthcare.

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To learn more about the pluses and minuses of increased costs transparency in the healthcare sector, we are joined by our expert panel:

      --Heather Kawamoto, Chief Product Officer at Recondo Technology in Denver

      --Joann Barnes-Lague, Revenue Cycle Director at Shields Health Care Group in Quincy, Mass.

      --Julie Gerdeman, President at HealthPay24 in Mechanicsburg, Penn.

      --Beth Jones Sanborn, Managing Editor at Healthcare Finance News/HIMSS Media in Portland, Maine

      --Alena Harrison, Senior Director of PBM Innovation at CVS Health in Woonsocket, RI

The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect cloud adoption best practices discussion focuses on some of the strictest security and performance requirements that are newly being met for an innovative global finance services deployment.

We’ll now explore how a major financial transactions provider is exploiting cloud models to extend a distributed real-time payment capability across the globe. Due to the needs for localized data storage, privacy regulations compliance, and lightning-fast transactions speeds, this extreme cloud-use formula pushes the boundaries -- and possibilities -- for hybrid cloud solutions.

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Stay with us now as we hear from an executive at Mastercard and a cloud deployment strategist about a new, cutting-edge use for cloud infrastructure. Please welcome Paolo Pelizzoli, Executive Vice President and Chief Operating Officer at Realtime Payments International for Mastercard, and Robert Christiansen, Vice President and Cloud Strategist at Cloud Technology Partners (CTP), a Hewlett Packard Enterprise (HPE) company. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect IT operations strategy panel discussion explores how the IT4IT[tm] Reference Architecture for IT management creates demonstrated business benefits – in many ways, across many types of organizations.

Since its delivery in 2015 by The Open Group, IT4IT has focused on defining, sourcing, consuming, and managing services across the IT function’s value stream to its stakeholders. Among its earliest and most ardent users are IT vendors, startups, and global professional services providers.

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To learn more about how this variety of highly efficient businesses and their IT organizations make the most of IT4IT – often as a complimentary mix of frameworks and methodologies -- we are now joined by our panel:

      --Lars Rossen, Fellow at Micro Focus, in Copenhagen;

      --Mark Bodman, Senior Product Manager at ServiceNow, in Austin;

      --John Esler, Client Principal at Hewlett Packard Enterprise (HPE) Pointnext, in Denver;

      --Rob Akershoek, IT Architect at Fruition Partners, a DXC Technology Company, in Amsterdam;

      --Varun Vijaykumar, Associate General Manager and ITSM Architect at HCL Technologies, in Raleigh-Durham, and

      --Jerrod Bennett, CEO and Co-Founder at Dreamtsoft, in San Diego.

The panel discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect sustainable resources improvement interview examines how more companies are plunging into the circular economy to make the most of their existing IT and business assets.

We’ll now hear how more enterprises are optimizing their IT kit and finding innovative means to reduce waste -- as well as reduce energy consumption and therefore their carbon footprint. Stay with us as we learn how a circular economy mindset both improves sustainability as a benefit to individual companies as well as the overall environment.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us explore the latest approaches to sustainable IT is William McDonough, Chief Executive of McDonough Innovation and Founder of William McDonough and Partners, and Gabrielle Ginér, Head of Environmental Sustainability for BT Group, based in London. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect industrial-edge innovation use-case examines how RealWear, Inc. and Hewlett Packard Enterprise (HPE) MyRoom combine to provide workers in harsh conditions ease in accessing and interacting with the best intelligence.

Stay with us to learn how a hands-free, voice-activated, and multimedia wearable computer solves the last few feet issue for delivering a business’ best data and visual assets to some of its most critical onsite workers.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to describe the new high-water mark for wearable augmented collaboration technologies are Jan Josephson, Sales Director for EMEA at RealWear, and John “JT” Thurgood, Director of Sales for UK, Ireland, and Benelux at RealWear. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect business trends panel discussion explores how the role of the data scientist in the enterprise is expanding in both importance and influence.

Data scientists are now among the most highly sought-after professionals, and they are being called on to work more closely than ever with enterprise strategists to predict emerging trends, optimize outcomes, and create entirely new kinds of business value.

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To learn more about modern data scientists, how they operate, and why a new level of business analysis professional certification has been created by The Open Group, we are joined by Martin Fleming, Vice President, Chief Analytics Officer, and Chief Economist at IBM; Maureen Norton, IBM Global Data Scientist Professional Lead, Distinguished Market Intelligence Professional, and author of Analytics Across the Enterprise, and George Stark, Distinguished Engineer for IT Operations Analytics at IBM. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect hybrid IT management strategies interview explores new ways that businesses should procure and consume IT-as-a-service. We’ll now hear from an IT industry analyst on why changes in cloud deployment models are forcing a rethinking of IT economics -- and maybe even the very nature of acquiring and cost-optimizing digital business services.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us explore the everything-as-a-service business model is Rhett Dillingham, Vice President and Senior Analyst at Moor Insights and Strategy. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect manufacturing modernization and optimization case study centers on how a Canadian maker of containers leverages the Internet of Things (IoT) to create a positive cycle of insights and applied learning.

We will now hear how CuBE Packaging Solutions, Inc. in Aurora, Ontario has deployed edge intelligence to make 21 formerly isolated machines act as a single, coordinated system as it churns out millions of reusable package units per month.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we explore how harnessing edge data with more centralized real-time analytics integration cooks up the winning formula for an ongoing journey of efficiency, quality control, and end-to-end factory improvement.

Here to describe the challenges and solutions for injecting IoT into a plastic container’s production advancement success journey is Len Chopin, President at CuBE Packaging Solutions. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect digital strategies interview examines why many businesses struggle with cloud computing adoption, and how they could improve by attaining a culture directed at cloud consumption and total productivity.

Due to inertia, a lack of skills, and even outright hostility, some enterprises are stumbling in their march to cloud use due to behavior and perception -- and not the actual technology hurdles.

We will now hear from an observer of cloud adoption patterns on why a cultural solution to adoption may be more important than any other aspect of digital business transformation.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us explore why cloud inertiacan derail business advancement is Edwin Yuen, Senior Analyst for Cloud Services and Orchestration, Data Protection, and DevOps at Enterprise Strategy Group (ESG). [Note: Since this podcast was recorded on Nov. 15, 2018, Yuen has become principal product marketing manager at Amazon Web Services.] The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.

 


The next BriefingsDirect composable cloud strategies interview explores how changes in business organization and culture demand a new approach to leadership over such functions as hybrid and multi-cloud procurement and optimization.

We’ll now hear from an IT industry analyst about the forces reshaping the consumption of hybrid cloud services and why the model around procurement must be accompanied by an updated organizational approach -- perhaps even a new office or category of officer in the business category.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to help explore who -- or what -- should be in charge of spurring effective change in how companies acquire, use, and refine their new breeds of IT is John Abbott, Vice President of Infrastructure and Co-Founder of The 451 Group. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect hybrid IT strategies interview explores how new maturity in the management and composition of multiple facets of IT -- from cloud to bare-metal, from serverless to legacy systems -- amount to a culmination of 30 years of IT evolution.

We’ll hear now from an IT industry analyst about why – for perhaps the first time -- we’re able to gain an uber-view over all of IT operations. And we’ll explore how increased automation over complexity such as hybrid and multicloud deployments sets the stage for artificial intelligence (AI) in IT operations, or AIOps.

It may mean finally mastering IT heterogeneity and giving businesses the means to truly manage how they govern and sustain all of their digital business assets.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to help us define the new state of total IT management is Martin Hingley, President and Market Analyst at ITCandor Limited, based in Oxford, UK. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor:Hewlett Packard Enterprise.

 

Direct download: BriefingsDirectFinally_a_Culmination_of_IT_Management_Prowess.mp3
Category:technology -- posted at: 3:18pm EDT

The next BriefingsDirect big data analytics and artificial intelligence (AI) strategies discussion explores how human capital management (HCM) services provider ADP unlocks new business insights from vast data resources.

With more than 40 million employee records to both protect and mine, ADP is in a unique position to leverage its business data network for unprecedented intelligence on employee trends, risks, and productivity. ADP is entering a bold new era in talent management by deploying advanced infrastructure to support data assimilation and refinement of a vast, secure data lake as foundations for machine learning (ML).

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us as we unpack how advances in infrastructure, data access, and AI combine to produce a step-change in human capital analytics with panelists Marc Rind, Vice President of Product Development and Chief Data Scientist at ADP Analytics and Big Data, and Dr. Eng Lim Goh, Vice President and Chief Technology Officer for High Performance Computing and Artificial Intelligence at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.