General digital business transformation and managing the new normal around the COVID-19 pandemic have hugely impacted how businesses and IT operate. Faced with mounting complexity, rapid change, and striking budgets, IT operational services must be smarter and more efficient than ever.

The next BriefingsDirect Voice of Innovation podcast examines how Hewlett Packard Enterprise (HPE) Pointnext Services is reinventing the experience of IT support to increasingly rely on automation and analytics to help enable continued customer success as IT enters a new era.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share the HPE Pointnext Services vision for the future of IT operational services are Gerry Nolan, Director of Portfolio Product Management, Operational Service Portfolio, at HPE Pointnext Services, and Ronaldo Pinto, Director of Portfolio Product Management, Operational Service Portfolio, at HPE Pointnext Services. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.