Briefings Direct

The ramp-up and roll-out of Microsoft Windows Vista is around the corner. As small office, home office (SOHO) users and businesses face this new look, feel, and function set for their PCs they are also -- in record numbers -- relying on remote access service providers such as Rent-a-Geek. From fixing Windows 95 to tuning Vista, these remote access "geeks" are building large-scale business based on the power of such low-cost products and services as LogMeIn's Rescue and LogMeIn's IT Reach. When PCs face trouble, or when users want their maintenance and malware protection automated, PC remediation companies are not just asking users to drop off the hardware in the next town -- the technicians can actually enter the PC remotely via the Internet and fix the problem at the users desk ... anywhere. All it takes is a phone and an Internet connection. Listen to this sponsored BriefingsDirect podcast where moderator and host Dana Gardner discusses the business opportunity for remote PC remediation and maintenance services with Rent-a-Geek Founder and President Keith Schiehl. Sponsor: LogMeIn, Inc. For an instant trial of LogMeIn Rescue, the solution Rent-A-Geek relies on for its highly successful remote support business, visit www.LogMeInRescue.com/podcast. Within five minutes of signing up, you can conduct your first remote support session. And, through this special link, you’ll receive an automatic three-week trial (a full week longer than the standard trial). Get your trial going at www.LogMeInRescue.com/podcast. Read the podcast discussion transcript at http://briefingsdirect.blogspot.com/2006/10/transcript-of-dana-gardners_31.html.