The next BriefingsDirect healthcare insights discussion explores ways to improve the total patient experience -- including financial considerations -- using digital technology.

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To learn more about ways that healthcare providers are seeking to leverage such concepts as customer relationship management (CRM) to improve their services we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York; Julie Gerdeman, CEO at HealthPay24 in Mechanicsburg, Penn., and Jennifer Erler, Cash Manager in the Treasury Department at Fairview Health Services in Minneapolis. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect digital business trends discussion explores how Enterprise Architecture (EA) defines and supports more agile business methods and outcomes.

We will now learn how Enterprise Architects embrace agile approaches to build competitive advantages for enterprises and governments, as well as to keep those organizations more secure and compliant.

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To learn more about attaining agility by the latest EA approaches, we are now joined by our panel, Mats Gejnevall, Enterprise Architect at minnovate and Member of The Open Group Agile Architecture Work Group; Sonia Gonzalez, Forum Director of the Architecture Forum at The Open Group; Walters Obenson, Director of the Agile Architecture Framework at The Open Group, and Łukasz Wrześniewski, Enterprise Architect and Agile Transformation Consultant. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


Worker productivity gains -- despite 30 years of computing technology roll outs -- remain hard to define by economists.

Ask a worker, however, and you are increasingly likely to get a hard, cold assessment. A huge amount of time these days, they say, is wasted on the inefficiencies of technology run amok. Only a sliver of time is going to the creative and innovative types of work that employees crave -- and employers gain the most value from.

The next BriefingsDirect future of work discussion explores new ways of exploiting what technology does best to deliver intelligent workspaces that prioritize and personalize tasks.

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To learn how the newest digital work strategies help unburden those saddled with deflating productivity, we sat down with Fouad ElNaggar, Vice President of Future of Work Products at Citrix. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect intelligent edge adoption benefits discussion focuses on how hospitals are gaining proactive alerts on patients at risk for contracting serious sepsis infections.

An all-too-common affliction for patients around the world, sepsis can be controlled when confronted early using a combination of edge computing and artificial intelligence (AI). Edge sensors, Wi-Fi data networks, and AI solutions help identify at-risk situations so caregivers at hospitals are rapidly alerted to susceptible patients to head-off sepsis episodes and reduce serious illness and death.

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Stay with us now as we hear about this cutting-edge use case that puts AI to good use by outsmarting a deadly infectious scourge with guests Missy Ostendorf, Global Sales and Business Development Practice Manager at Cerner Corp.; Deirdre Stewart, Senior Director and Nursing Executive at Cerner Europe, and Rich Bird, World Wide Industry Marketing Manager for Healthcare and Life sciences at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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For the past 30 years, Citrix has made a successful habit of challenging the status quo. That includes:

        --Delivering applications as streaming services to multiple users

        --Making the entire PC desktop into a secure service

        --Enhancing networks that optimize applications delivery

        --Pioneering infrastructure-as-a-service (IaaS) now known as public cloud, and

        --Supplying a way to take enterprise applications and data to the mobile edge.

Now, Citrix is at it again, by creating digital workspaces and redefining the very nature of applications and business intelligence. How has one company been able to not only reinvent itself again and again, but make major and correct bets on the future direction of global information technology?

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To find out, Dana Gardner, Principal Analyst at Interarbor Solutions, recently sat down to simultaneously interview three of Citrix’s chief executives from the past 30 years, Roger Roberts, Citrix CEO and Chairman from 1990 to 2002; Mark Templeton, CEO of Citrix from 2001 to 2015, and David Henshall, who became the company’s CEO in July of 2017. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect business trends discussion explores how the latest update to the ArchiMate® standard helps Enterprise Architects (EAs) make complex organizations more agile and productive.

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Joining is Marc Lankhorst, Managing Consultant and Chief Technology Evangelist at BiZZdesign in The Netherlands. He also leads the development team within the ArchiMate Forum at The Open Group. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.