The way people work has changed more in 2020 than the previous 10 years combined -- and that’s saying a lot. Even more than the major technological impacts of cloud, mobile, and big data, the COVID-19 pandemic has greatly accelerated and deepened global behavioral shifts.

The ways that people think about where and how to work may never be the same, and new technology alone could not have made such a rapid impact.

So now is the time to take advantage of a perhaps once-in-a-lifetime disruption for the better. Steps can be taken to make sure that such a sea change comes less with a price and more with a broad boon -- to both workers and businesses.

The next BriefingsDirect work strategies panel discussion explores research into the future of work and how unprecedented innovation could very well mean a doubling of overall productivity in the coming years.

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We’re joined by a panel to hear insights on how a remote-first strategy leads to a reinvention of work expectations and payoffs. Please welcoming our guests, Jeff Vincent, Chief Executive Officer at Lucid Technology Services; Ray Wolf, Chief Executive Officer at A2K Partners, and Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix.  The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect Voice of Analytics Innovation discussion focuses on the latest insights into end-to-end data management strategies.

As businesses seek to gain insights for more elements of their physical edge -- from factory sensors, myriad machinery, and across field operations -- data remains fragmented. But a Data Fabric approach allows information and analytics to reside locally at the edge yet contribute to the global improvement in optimizing large-scale operations.

Stay with us now as we explore how edge-to-core-to-cloud dispersed data can be harmonized with a common fabric to make it accessible for use by more apps and across more analytics.

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To learn more about the ways all data can be managed for today’s data-rich but too often insights-poor organizations, we’re joined by Chad Smykay, Field Chief Technology Officer for Data Fabric at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


Like many businesses, innovators in higher education have been transforming themselves for the digital age for years, but the COVID-19 pandemic nearly overnight accelerated the need for flexible new learning models.

As a result, colleges and universities must rapidly redefine and implement a new and dynamic balance between in-person and remote interactions. This new normal amounts to more than a repaving of centuries-old, in-class traditions of higher education with a digital wrapper. It requires re-invention -- and perhaps new ways of redefining – of the very act of learning itself.

The next BriefingsDirect panel discussion explores how such innovation today in remote learning may also hold lessons for how businesses and governments interact with and enlighten their workers, customers, and ultimately citizens.

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Here to share recent experiences in finding new ways to learn and work during a global pandemic are Chris Foward, Head of Services for IT Services at The University of Northampton in the UK; Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix, and Dr. Scott Ralls, President of Wake Tech Community College in Raleigh, North Carolina. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solution.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect digital business optimization discussion explores how open standards help support a playbook approach for organizations to improve and accelerate their digital transformation.

As companies chart a critical journey to become digital-first enterprises, they need new forms of structure to make rapid adaptation a regular recurring core competency. Stay with us as we explore how standards, resources, and playbooks around digital best practices can guide organizations through unprecedented challenges -- and allow them to emerge even stronger as a result.

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Here to explain how to architect for ongoing disruptive innovation is our panel, Jim Doss, Managing Director at IT Management and Governance, LLC, and Vice Chair of the Digital Practitioner Work Group (DPWG) at The Open Group; Mike Fulton, Associate Vice President of Technology Strategy and Innovation at Nationwide and Academic Director of Digital Education at The Ohio State University, and Dave Lounsbury, Chief Technical Officer at The Open Group. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect agile business enablement discussion explores how a portfolio approach to standards has emerged as a key way to grapple with digital transformation.

As businesses seek to make agility a key differentiator in a rapidly changing world, applying enterprise architecture (EA) in concert with many other standards has never been more powerful. Stay with us here to explore how to define and corral a comprehensive standards resources approach for making businesses intrinsically agile and competitive. 

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To learn more about attaining agility via an embrace of a broad toolkit of standards, we are joined by our panel, Chris Frost, Principal Enterprise Architect and Distinguished Engineer, Application Technology Consulting Division, at FujitsuSonia Gonzalez, The Open Group TOGAF® Product Manager, and Paul Homan, Distinguished Engineer and Chief Technology Officer, Industrial, at IBM Services. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect podcast explores how artificial intelligence (AI) increasingly supports IT operations.

One of the most successful uses of machine learning (ML) and AI for IT efficiency has been the InfoSight technology developed at Nimble Storage, now part of Hewlett Packard Enterprise (HPE).

Initially targeting storage optimization, HPE InfoSight has emerged as a broad and inclusive capability for AIOps across an expanding array of HPE products and services.

Please welcome a Nimble Storage founder, along with a cutting-edge machine learning architect, to examine the expanding role and impact of HPE InfoSight in making IT resiliency better than ever.

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To learn more about the latest IT operations solutions that help companies deliver agility and edge-to-cloud business continuity, we’re joined by Varun Mehta, Vice President and General Manager for InfoSight at HPE and founder of Nimble Storage, and David Adamson, Machine Learning Architect at HPE InfoSight. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


When applications are mission-critical, where they are hosted matters far less than keeping them operating smoothly.

As many organizations face a ticking time bomb to modernize mainframe applications, one solution is to find a dependable, repeatable way to transition to a public cloud without degrading these vulnerable and essential systems of record.

The next BriefingsDirect cloud adoption discussion explores the long-awaited means to solve the mainframe to cloud transition for essential but aging applications and data. We’re going to learn how Unisys and Microsoft can deliver ClearPath Forward assets to Microsoft Azure cloud without risky code changes.

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To learn more about the latest on-ramps to secure and agile public cloud adoption, we welcome Chuck Lefebvre, Senior Director of Product Management for ClearPath Forward at Unisys, and Bob Ellsworth, Worldwide Director of Mainframe Transformation at Microsoft. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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The next edition of the BriefingsDirect Voice of Innovation podcast series explores architecting businesses for managing ongoing disruption.

As enterprises move past crisis mode in response to the COVID-19 pandemic, they require a systemic capability to better manage shifting market trends.

Stay with us to examine how Hewlett Packard Enterprise (HPE) Pointnext Services advises organizations on using digital transformation to take advantage of new and emerging opportunities.

See the video. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To share the Pointnext view on transforming businesses to effectively innovate in the new era of pervasive digital business, BriefingsDirect welcomes Craig Partridge, Senior Director Worldwide, Digital Advisory and Transformation Practice Lead, at HPE Pointnext Services.The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

See the video. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect data-driven tax optimization discussion focuses on reducing risk and increasing cost efficiency as businesses grapple with complex and often global spend management challenges.

We’ll now explore how end-to-end visibility of almost any business tax, compliance, and audit functions allows for rapid adherence to changing requirements -- thanks to powerful new tools. And we’ll learn directly from businesses how they are pursuing and benefiting from advances in intelligent spend and procurement management.

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To uncover how such solutions work best, we welcome Sean Thompson, Executive Vice-President of Network and Ecosystem at SAP Procurement Solutions; Chris Carlstead, Head of Strategic Accounts and Partnerships and Alliances at Thomson Reuters, and Poornima Sadanandan, P2P IT Business Systems Lead at Stanley Black and Decker. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


A powerful and unique set of circumstances are combining in mid-2020 to make safe and rapid cloud adoption more urgent and easier than ever.

Dealing with the novel coronavirus pandemic has pushed businesses to not only seek flexible IT hosting models, but to accommodate flexible work, hasten applications’ transformation, and improve overall security while doing so.

This next BriefingsDirect cloud adoption best practices discussion examines how businesses plan to further use cloud models to cut costs, manage operations remotely, and gain added capability to scale their operations up and down.

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To learn more about the latest on-ramps to secure an agile cloud adoption, please welcome  Anupam Sahai, Vice President and Cloud Chief Technology Officer at Unisys, and Ryan Vanderwerf, Partner Solutions Architect at Amazon Web Services (AWS). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Amazon Web Services.


Like many retailers, Recreational Equipment, Inc. (REI) was faced with drastic and rapid change when the COVID-19 pandemic struck. REI’s marketing leaders wanted to make sure that their online e-commerce capabilities would rise to the challenge. They expected a nearly overnight 150 percent jump in REI’s purely digital business.

Fortunately REI’s IT leadership had already advanced their systems to heightened automation, which allowed the Seattle-based merchandiser to turn on a dime and devote much more of its private cloud to the new e-commerce workload demands.

The next BriefingsDirect Voice of Innovation interview uncovers how REI kept its digital customers and business leadership happy, even as the world around them was suddenly shifting.

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To explore what works for making IT agile and responsive enough to re-factor a private cloud at breakneck speed, we’re joined by Bryan Sullins, Senior Cloud Systems Engineer at REI in Seattle. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of AI Innovation podcast explores how businesses and IT strategists are planning their path to a new normal throughout the COVID-19 pandemic and recovery.

By leveraging the latest tools and gaining data-driven inferences, architects and analysts are effectively managing the pandemic response -- and giving more people better ways to improve their path to the new normal. Artificial intelligence (AI) and data science are proving increasingly impactful and indispensable.

Stay with us as we examine how AI forms the indispensable pandemic response team member for helping businesses reduce risk of failure and innovate with confidence. To learn more about the analytics, solutions, and methods that support advantageous reactivity -- amid unprecedented change -- we are joined by two experts.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Please welcome Arti Garg, Head of Advanced AI Solutions and Technologies, at Hewlett Packard Enterprise (HPE), and Glyn Bowden, Chief Technologist for AI and Data, at HPE Pointnext Services. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect healthcare finance insights discussion explores new ways of analyzing healthcare revenue trends to improve both patient billing and services.

Stay with us as we explore new approaches to healthcare revenue cycle management and outcomes that give patients more options and providers more revenue clarity.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the next generation of data-driven patient payments process improvements, we’re joined by Jake Intrator, Managing Consultant for Data and Services at Mastercard, and Julie Gerdeman, CEO of HealthPay24. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


General digital business transformation and managing the new normal around the COVID-19 pandemic have hugely impacted how businesses and IT operate. Faced with mounting complexity, rapid change, and striking budgets, IT operational services must be smarter and more efficient than ever.

The next BriefingsDirect Voice of Innovation podcast examines how Hewlett Packard Enterprise (HPE) Pointnext Services is reinventing the experience of IT support to increasingly rely on automation and analytics to help enable continued customer success as IT enters a new era.

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Here to share the HPE Pointnext Services vision for the future of IT operational services are Gerry Nolan, Director of Portfolio Product Management, Operational Service Portfolio, at HPE Pointnext Services, and Ronaldo Pinto, Director of Portfolio Product Management, Operational Service Portfolio, at HPE Pointnext Services. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.

 


Businesses around the globe now face uncharted waters when it comes to planning the new normal for where and how their employees return to work.

The complex maze of risk factors, precautions, constantly changing pandemic impacts -- and the need for boosting employee satisfaction and productivity -- are proving a daunting challenge.

The next BriefingsDirect new normal of work discussion explores how companies can make better decisions and develop adept policies on where and how to work for safety, peace of mind, and economic recovery.

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To share their recent findings and chart new ways to think about working through a pandemic, we're joined by Donna Kimmel, Executive Vice President and Chief People Officer at Citrix, and Tony Gomes, Executive Vice President and Chief Legal Officer at Citrix. The discussion is moderated by  Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next edition of the BriefingsDirect Voice of Innovation podcast series explores a new model of nine steps that IT organizations can take amid the COVID-19 pandemic to attain a new business normal.

As enterprises develop an IT response to the novel corona virus challenge, they face both immediate and longer-term crisis management challenges. There are many benefits to simultaneously steadying the business amid unprecedented disruption -- and readying the company to succeed in a changed world.

Stay with us as we examine a Hewlett Packard Enterprise (HPE) Pointnext Services nine-step plan designed to navigate the immediate crisis and -- in parallel -- plan for your organization’s optimum future.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to share the Pointnext model and its positive impact on your business’ ongoing health are Rohit Dixit, Senior Vice President and General Manager, Worldwide Advisory and Professional Services at HPE Pointnext Services, and Craig Partridge, Senior Director, Worldwide Advisory and Transformation Practice, HPE Pointnext Services. The timely discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect panel discussion explores how March 25's International Data Center Day provides an opportunity to both look at where things have been in the evolution of the modern data center and more importantly -- where they are going.

Those trends involve a lot more than just technology. Data center challenges and advancements alike will hinge around the next generation of talent operating those data centers and how diversity and equal opportunity best support that.

Our gathered experts also forecast that sustainability improvements -- rather than just optimizing the speeds and feeds -- will help determine the true long-term efficiency of IT facilities and systems.

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To observe International Data Center Day with a look at ways to make the data centers of the future the best-operated and the greenest ever, we are joined by Jaime Leverton, Senior Vice President and Chief Commercial Officer at eStruxture Data Centers in Montreal; Angie McMillin, Vice President and General Manager of IT Systems at VertivTM, and Erin Dowd, Vice President of Global Human Resources at Vertiv. The International Data Center Day observance panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Vertiv.


Just as the nature of risk has been a whirling dervish of late, the counter-forces of business continuity measures have had to turn on a dime as well. What used to mean better batteries for servers and mirrored, distributed datacenters has recently evolved into anywhere, any-circumstance solutions that keep workers working -- no matter what.

Out-of-the-blue workplace disruptions -- whether natural disasters, political unrest, or the current coronavirus pandemic -- have shown how true business continuity means enabling all employees to continue to work in a safe and secure manner.

The next BriefingsDirect business agility panel discussion explores how companies and communities alike are adjusting to a variety of workplace threats using new ways of enabling enterprise-class access and distribution of vital data resources and applications.

And in doing so, these public and private sector innovators are setting themselves up to be more agile, intelligent, and responsive to their workers, customers, and citizens once the disaster inevitably passes.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share stories on making IT systems and people evolve together to overcome workplace disruptions is Chris McMasters, Chief Information Officer (CIO) at the City of Corona, California; Jordan Catling, Associate Director of Client Technology at The University of Sydney in Australia, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


Container-based deployment models have rapidly gained popularity from cloud models to corporate data centers. IT operators are now looking to extend the benefits of containers to more use cases, including the computing edge.

Yet in order to push containers further into the mainstream, security concerns need to be addressed across this new end-to-end container deployment spectrum -- and that means addressing security during development under the rubric of DevSecOps best practices.

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Stay with us now as the next BriefingsDirect Voice of Innovation discussion examines the escalating benefits that come from secure and robust container use with Simon Leech, Worldwide Security and Risk Management Practice at Hewlett Packard Enterprise (HPE) Pointnext Services. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of artificial intelligence (AI) Innovation discussion explores the latest strategies and use cases that simplify the use of analytics to solve more tough problems.

Access to advanced algorithms, more cloud options, high-performance compute (HPC) resources, and an unprecedented data asset collection have all come together to make AI more attainable -- and more powerful -- than ever.

Major trends in AI and advanced analytics are now coalescing into top competitive differentiators for most businesses. Stay with us as we examine how AI is indispensable for digital transformation through deep-dive interviews on prominent AI use cases and their escalating benefits.

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To learn more about analytic infrastructure approaches that support real-life solutions, we’re joined by two experts,Andy Longworth, Senior Solution Architect in the AI and Data Practice at Hewlett Packard Enterprise (HPE) Pointnext Services, and Iveta Lohovska, Data Scientist in the Pointnext Global Practice for AI and Data at HPE. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


Enterprise IT strategists are adapting to new demands from the industrial edge, 5G networks, and hybrid deployment models that will lead to more diverse data centers across more business settings. 

That’s the message from a broad new survey of 150 senior IT executives and data center managers on the future of the data center. IT leaders and engineers say they must transform their data centers to leverage the explosive growth of data coming from nearly every direction.

Yet, according to the Forbes-conducted survey, only a small percentage of businesses are ready for the decentralized and often small data centers that are needed to process and analyze data close to its source.

The next BriefingsDirect discussion on the latest data center strategies unpacks how more self-healing and automation will be increasingly required to manage such dispersed IT infrastructure and support increasingly hybrid deployment scenarios.

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Joining us to help learn more about how modern data centers will efficiently extend to the computing edge is Martin Olsen, Vice President of Global Edge and Integrated Solutions at VertivTM. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Vertiv.


The next BriefingsDirect intelligent storage innovation discussion explores how Norway-based Intility sought and found the cutting edge of intelligent storage

Stay with us as we learn how this leading managed platform services provider improved uptime -- on the road to 100 percent -- and reduced complexity for its end users.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To hear more about the latest in intelligent storage strategies that lead to better business outcomes, please welcome Knut Erik Raanæs, Chief Infrastructure Officer at Intility in Oslo, Norway. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.

 


As 2020 ushers in a new decade, the forces shaping data center decisions are extending compute resources to new places

With the challenging goals of speed, agility, and efficiency, enterprises and service providers alike will be seeking new balance between the need for low latency and optimal utilization of workload placement. Hybrid models will therefore include more distributed, confined, and modular data centers at or near the edge.

These are but some of a few top-line predictions on the future state of the modern data center design. The next BriefingsDirect data center strategies discussion with two leading IT and critical infrastructure executives examines how these new data center variations nonetheless must also interoperate seamlessly from core to cloud to edge. 

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Here to help us learn more about the new state of extensible data centers is Peter Panfil, Vice President of Global Power at VertivTM, and Steve Madara, Vice President of Global Thermal at Vertiv. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Vertiv.


The next BriefingsDirect discussion on attaining intelligent spend management explores the findings of a recent IDC survey on paths to holistic business processes improvement.

We'll now learn how a long history of legacy systems and outdated methods holds companies back from their potential around new total spend management optimization. The payoffs on gaining such a full and data-rich view of spend patterns across services, hiring, and goods includes reduced risk, new business models, and better strategic decisions.

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To help us chart the future of intelligent spend management, and to better understand how the market views these issues, we are joined by Drew Hofler, Vice President of Portfolio Marketing at SAP Ariba and SAP Fieldglass. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


As businesses move more of their IT services to the cloud, reducing complexity and making sure that security needs are met throughout the migration process are now top of mind.

For a UK managed services provider (MSP), finding the right mix of security strength and ease-of-use for its many types of customers became a top priority. 

The next managed services security management edition of BriefingsDirect explores how Northstar Services, Ltd. in Bristol-area England adopted Bitdefender Cloud Security for Managed Service Providers (MSPs) to both improve security for their end users and to make managing that security at scale and from the cloud easier than ever.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to discuss the role of the latest Bitdefender security technology -- and making MSPs more like security services providers -- is John Williams, Managing Director at Northstar Services, Ltd. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next public sector security management edition of BriefingsDirect explores how managing IT for a rural Virginia county government means doing more with less -- even as the types and sophistication of cybersecurity threats grow.

For County of Caroline, a small team of IT administrators has built a technically advanced security posture that blends the right amounts of automation with flexible, cloud-based administration.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share their story on improving security in a local government organization are Bryan Farmer, System Technician, and David Sadler, Director of Information Technology, both for County of Caroline in Bowling Green, Virginia. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect healthcare finance insights discussion explores the rapidly changing ways that caregiver organizations on-board and manage patients.

How patients access their healthcare is transitioning to the digital world -- but often in fits and starts. This key process nonetheless plays a major role in how patients perceive their overall experiences and determines how well providers manage both care and finances.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us to unpack the people, process, and technology elements behind modern patient access best practices. To learn more, we are joined by an expert panel: Jennifer Farmer, Manager of Patient Access and Admissions at Massachusetts Eye and Ear Infirmary in Boston; Sandra Beach, Manager of the Central Registration Office, Patient Access, and Services and Pre-Services at Cooley Dickinson Healthcare in Northampton, Mass., and Julie Gerdeman, CEO of HealthPay24 in Mechanicsburg, Penn. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect data security insights discussion explores how cloud deployment planners need to be ever-vigilant for all types of cybersecurity attack vectors. Stay with us as we examine how those moving to and adapting to cloud deployments can make their data and processes safer and easier to recover from security incidents.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about taking the right precautions for cloud and distributed data safety we welcome two experts in this field, Mark McIntyre, Senior Director of Cybersecurity Solutions Group at Microsoft, and Sudhir Mehta, Global Vice President of Product Management and Strategy at Unisys. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsors: Unisys and Microsoft.


Security and privacy protection increasingly go hand in hand, especially in sensitive industries like finance and public safety.

For driver risk management software provider SambaSafety protecting their business customers from risk is core to their mission -- and that begins with protection of their own IT assets and workers.

Stay with us now as BriefingsDirect explores how SambaSafety adopted Bitdefender GravityZone Advanced Business Security and Full Disk Encryption to improve the end-to-end security of their operations and business processes.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To share their story, please welcome Randy Whitten, Director of IT and Operations at SambaSafety in Albuquerque, New Mexico. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


Companies struggle to find qualified workers in the mature phase of any business cycle. Yet as we enter a new decade in 2020, they have more than a hyper-low unemployment rate to grapple with.

Businesses face a gaping qualitative chasm between the jobs businesses need to fill and the interest of workers in filling them. As a result, employees have more leverage than ever to insist that jobs cater to their lives, locations, and demands to be creatively challenged.

Accordingly, IDC predicts that by 2021, 60 percent of Global 2000 companies will have adopted a future workspace model -- flexible, intelligent, collaborative, virtual, and physical work environments.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us now as BriefingsDirect explores how businesses must adapt to this new talent landscape and find the innovative means to bring future work and workers together. Our flexible work solutions panel consists of Stephane Kasriel, the former Chief Executive Officer and a member of the board at Upwork, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next edition of the BriefingsDirect Voice of the Innovator podcast series examines the role and impact of automation on IT management strategies.

Growing complexity from the many moving parts in today’s IT deployments are forcing managers to seek new productivity tools. Moving away from manual processes to bring higher levels of automation to data center infrastructure has long been a priority for IT operators, but now new tools and methods are making composability and automation better options than ever.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us learn more about the advancing role and impact from IT automation is Frances Guida, Manager of HPE OneView Automation and Ecosystem Product Management at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The choice of bedrock security technology can make or break managed service providers' (MSPs') ability to scale, grow rapidly while remaining efficient, and maintain top quality customer service.

The next edition of BriefingsDirect explores how by simultaneously slashing security-related trouble tickets and management costs by more than 75 percent, Stored Technology Solutions, or StoredTech, grew its business andquality of service at the same time.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we learn now how StoredTech adopted Bitdefender Cloud Security for Managed Service Providersto dramatically improve the security of their end users -- and develop enhanced customer loyalty.

Here to discuss the role of the latest Bitdefender security technology for making MSPs more like security services providers is Mark Shaw, President of StoredTech in Raleigh, North Carolina. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect healthcare insights discussion explores ways to improve the total patient experience -- including financial considerations -- using digital technology.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about ways that healthcare providers are seeking to leverage such concepts as customer relationship management (CRM) to improve their services we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York; Julie Gerdeman, CEO at HealthPay24 in Mechanicsburg, Penn., and Jennifer Erler, Cash Manager in the Treasury Department at Fairview Health Services in Minneapolis. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect digital business trends discussion explores how Enterprise Architecture (EA) defines and supports more agile business methods and outcomes.

We will now learn how Enterprise Architects embrace agile approaches to build competitive advantages for enterprises and governments, as well as to keep those organizations more secure and compliant.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about attaining agility by the latest EA approaches, we are now joined by our panel, Mats Gejnevall, Enterprise Architect at minnovate and Member of The Open Group Agile Architecture Work Group; Sonia Gonzalez, Forum Director of the Architecture Forum at The Open Group; Walters Obenson, Director of the Agile Architecture Framework at The Open Group, and Łukasz Wrześniewski, Enterprise Architect and Agile Transformation Consultant. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


Worker productivity gains -- despite 30 years of computing technology roll outs -- remain hard to define by economists.

Ask a worker, however, and you are increasingly likely to get a hard, cold assessment. A huge amount of time these days, they say, is wasted on the inefficiencies of technology run amok. Only a sliver of time is going to the creative and innovative types of work that employees crave -- and employers gain the most value from.

The next BriefingsDirect future of work discussion explores new ways of exploiting what technology does best to deliver intelligent workspaces that prioritize and personalize tasks.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn how the newest digital work strategies help unburden those saddled with deflating productivity, we sat down with Fouad ElNaggar, Vice President of Future of Work Products at Citrix. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect intelligent edge adoption benefits discussion focuses on how hospitals are gaining proactive alerts on patients at risk for contracting serious sepsis infections.

An all-too-common affliction for patients around the world, sepsis can be controlled when confronted early using a combination of edge computing and artificial intelligence (AI). Edge sensors, Wi-Fi data networks, and AI solutions help identify at-risk situations so caregivers at hospitals are rapidly alerted to susceptible patients to head-off sepsis episodes and reduce serious illness and death.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us now as we hear about this cutting-edge use case that puts AI to good use by outsmarting a deadly infectious scourge with guests Missy Ostendorf, Global Sales and Business Development Practice Manager at Cerner Corp.; Deirdre Stewart, Senior Director and Nursing Executive at Cerner Europe, and Rich Bird, World Wide Industry Marketing Manager for Healthcare and Life sciences at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


For the past 30 years, Citrix has made a successful habit of challenging the status quo. That includes:

        --Delivering applications as streaming services to multiple users

        --Making the entire PC desktop into a secure service

        --Enhancing networks that optimize applications delivery

        --Pioneering infrastructure-as-a-service (IaaS) now known as public cloud, and

        --Supplying a way to take enterprise applications and data to the mobile edge.

Now, Citrix is at it again, by creating digital workspaces and redefining the very nature of applications and business intelligence. How has one company been able to not only reinvent itself again and again, but make major and correct bets on the future direction of global information technology?

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To find out, Dana Gardner, Principal Analyst at Interarbor Solutions, recently sat down to simultaneously interview three of Citrix’s chief executives from the past 30 years, Roger Roberts, Citrix CEO and Chairman from 1990 to 2002; Mark Templeton, CEO of Citrix from 2001 to 2015, and David Henshall, who became the company’s CEO in July of 2017. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect business trends discussion explores how the latest update to the ArchiMate® standard helps Enterprise Architects (EAs) make complex organizations more agile and productive.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Joining is Marc Lankhorst, Managing Consultant and Chief Technology Evangelist at BiZZdesign in The Netherlands. He also leads the development team within the ArchiMate Forum at The Open Group. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


There has never been a better time to build efficient, protected, powerful, and modular data centers -- yet many enterprises and public sector agencies cling to aging, vulnerable, and chaotic legacy IT infrastructure.

The next BriefingsDirect interview examine how automation, self-healing, data-driven insights, and increasingly intelligent data center components are delivering what amount to data centers-as-a-service. 

Subscribe to the podcast on iTunes. Read a full transcript or  download a copy.

Here to explain how a modern data center strategy includes connected components and data analysis that extends from the data center to the computing edge is Steve Lalla, Executive Vice President of Global Services at Vertiv. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or  download a copy. Sponsor: Vertiv.


The next BriefingsDirect data security insights discussion explores how data -- from one end of its life cycle to the other -- needs new protection and a means for rapid recovery. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we examine how backup storage especially needs to be made safe and secure if companies want to quickly right themselves from an attack. To learn more, please welcome Andrew Peters, Stealth Industry Director at Unisys, and George Pradel, Senior Systems Engineer at Dell EMC. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys.


The path to cloud computing adoption persistently appears complex and risky to both government and enterprise IT leaders, recent surveys show.

This next BriefingsDirect managed cloud methodologies discussion explores how tackling complexity and security requirements upfront helps ease the adoption of cloud architectures. By combining managed services, security solutions, and hybrid cloud standardization, both public and private sector organizations are now making the cloud journey a steppingstone to larger business transformation success.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

We'll now explore how cloud-native apps and services modernization benefit from prebuilt solutions with embedded best practices and automation. To learn how, we welcome Raj Raman, Chief Technology Officer (CTO) for Cloud at Unisys, and Jerry Rhoads, Cloud Solutions Architect at Microsoft. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Microsoft.


Container-based deployment models have rapidly gained popularity across a full spectrum of hybrid IT architectures -- from edge, to cloud, to data center.

This next edition of the BriefingsDirect Voice of the Innovator podcast series examines how IT operators are now looking to increased automation, orchestration, and compatibility benefits to further exploit containers as a mainstay across their next-generation hybrid IT estate.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us to explore the escalating benefits that come from broad container use with Robert Christiansen, Evangelist in the Office of the Chief Technology Officer at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


Openness, flexibility, and speed to distributed deployments have been top drivers of the steady growth of container-based solutions. Now, IT operators are looking to increase automation, built-in intelligence, and robust management as they seek container-enabled hybrid cloud and multicloud approaches for data and workloads.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

This next edition of the BriefingsDirect Voice of the Innovator podcast series examines the rapidly evolving containers innovation landscape with Mark Linesch, Vice President of Technology Strategy in the CTO Office and Hewlett Packard Labs at Hewlett Packard Enterprise (HPE). The composability strategies interview is conducted byDana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next edition of the BriefingsDirect Voice of the Innovator podcast series explores the latest developments in hybrid IT management.

IT operators have for decades been playing catch-up to managing their systems amid successive waves of heterogeneity, complexity, and changing deployment models. IT management technologies and methods have evolved right along with the challenge, culminating in the capability to optimize and automate workloads to exacting performance and cost requirements.

But now automation is about to give an AIOps boost from new machine learning (ML) and artificial intelligence (AI) capabilities -- just as multicloud and edge computing deployments become more common -- and demanding.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we explore the past, present, and future of IT management innovation with a 30-year veteran of IT management, Doug de Werd, Senior Product Manager for Infrastructure Management at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Customer discussion explores a program to expand the variety of CPUs that support supercomputer and artificial intelligence (AI)-intensive workloads. 

The Catalyst program in the UK is seeding the advancement of the ARM CPU architecture for high performance computing (HPC) as well as establishing a vibrant software ecosystem around it.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us to learn about unlocking new choices and innovation for the next generations of supercomputing with Dr. Eng Lim Goh, Vice President and Chief Technology Officer for HPC and AI at Hewlett Packard Enterprise (HPE), and Professor Mark Parsons, Director of the Edinburgh Parallel Computing Centre (EPCC) at the University of Edinburgh. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Customer edge computing trends discussion explores the rapidly evolving confluence of operational technology (OT) and Internet of Things (IoT)

New advances in data processing, real-time analytics, and platform efficiency have prompted innovative and impactful OT approaches at the edge. We’ll now explore how such data analysis platforms bring manufacturers data-center caliber benefits for real-time insights where they are needed most.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To hear more about the latest capabilities in gaining unprecedented operational insights, we sat down with Riaan Lourens, Vice President of Technology in the Office of the Chief Technology Officer at PTC, and Tripp Partain, Chief Technology Officer of IoT Solutions at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


How businesses perform has always depended on how well their employees perform. Yet never before has the relationship between how well employees work and the digital technology that they use been so complex.

At the same time, companies are grappling with the transition to increasingly data-driven and automated processes. What’s more, the top skills at all levels are increasingly harder to find -- and hold onto -- for supporting strategic business agility.

As a result, business leaders must enhance and optimize today’s employee experience so that they in turn can optimize the customer experience and -- by extension – better support the success of the overall business.

Stay with us as BriefingsDirect explores how those writing the next chapters of human resources (HR) and information technology (IT) interactions are finding common ground to significantly improve the modern employee experience. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

We're now joined by two leaders in this area who will share their thoughts on how intelligent workspace solutions are transforming work -- and heightening worker satisfaction. Please welcome Art Mazor, Principal and Global Human Resources Transformation Practice Leader at Deloitte, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect Voice of the Customer advanced motorsports efficiency innovation discussion explores some of the edge computing and deep analytics technology behind the Formula E auto racing sport. 

Our interview focuses on how data-driven technology and innovation make high-performance electric racing cars an example for all endeavors where limits are continuously tested and bested.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in Formula E efficiency strategy and refinement, please welcome Susie Wolff, Team Principal at Venturi Formula E Team in Monaco. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect enterprise storage partnership innovation discussion explores how the best of startup culture and innovation can be married to the global reach, maturity, and solutions breadth of a major IT provider.

Stay with us to unpack the budding relationship between an upstart in the data management space, Cohesity, and venerable global IT provider Hewlett Packard Enterprise (HPE).

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in total storage efficiency strategies and HPE’s Pathfinder program we welcome Rob Salmon, President and Chief Operating Officer at Cohesity in San Jose, California, and Paul Glaser, Vice President and Head of the Pathfinder Program at HPE. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Innovator discussion explores the latest insights into hybrid cloud strategies.

While many businesses recognize there’s a hybrid cloud future, far fewer are adopting a hybrid cloud approach with an overabundance of due diligence, governance, and cost optimization -- at least not yet. Unlike the often, ad hoc adoption of public cloud services by various groups across an enterprise, getting the right mix and operational coordination required of true hybrid cloud cannot be successful if it’s not well managed.

Stay with us as we examine the innovation maturing around hybrid cloud models and operations, and learn how proper common management of hybrid cloud from start to finish can make or break the realization of its promised returns.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to explain how to safeguard successful hybrid cloud deployments and operations is Erik Vogel, Global Vice President of Hybrid IT and Cloud at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Innovator discussion focuses on the growing complexity around multicloud managementand how greater accountability is needed to improve business impacts from all-too-common haphazard cloud adoption.

Stay with us to learn how new tools, processes, and methods are bringing insights and actionable analysis that help regain control over the increasing challenges from hybrid cloud and multicloud sprawl.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to explore a more pragmatic path to modern IT deployment management is Harsh Singh, Director of Product Management for Hybrid Cloud Products and Solutions at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect business trends discussion explores the reinforcing nature of Enterprise Architecture (EA) and agile methods.  

We’ll now learn how Enterprise Architects can embrace agile approaches to build competitive advantages for their companies. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.   

To learn more about retraining and rethinking for EA in the Digital Transformation (DT) era, we are joined by Ryan Schmierer, Director of Operations at Sparx Services North America, and Chris Armstrong, President at Sparx Services North America. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect enterprise IT productivity discussion focuses on solving tactical challenges around security to unlock strategic operational benefits in the public sector.

For a large metropolitan borough council in South Yorkshire, England, an initial move to thwarting recurring ransomware attacks ended up a catalyst to wider IT infrastructure performance, cost, operations, and management benefits.

This security innovations discussion then examines how the Barnsley Metropolitan Borough Council information and communications technology (ICT) team rapidly deployed malware protection across 3,500 physical and virtual workstations and servers. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share the story of how that one change in security software led to far higher levels of user satisfaction -- and a heightened appreciation for the role and impact of small IT teams -- is Stephen Furniss, ICT Technical Specialist for Infrastructure at Barnsley Borough Council. The interview was conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect business intelligence (BI) trends discussion explores the latest research and products that bring the power of people and machine intelligence closer together.

As more data becomes available to support augmented intelligence -- and the power of analytics platforms increasingly goes to where the data is -- the next stage of value is in how people can interact with the results.

Stay with us now as we examine the latest strategies for not only visualizing data-driven insights but making them conversational and even presented through a form of storytelling

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about making the consumption and refinement of analytics delivery an interactive exploit open to more types of users, we welcome Elif Tutuk, Head of Research at Qlik. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Qlik.


The next BriefingsDirect digital business risk remediation discussion explores new ways companies can gain improved visibility, analytics, and predictive indicators to better assess the financial viability of partners and global supply chains.

Businesses are now heavily relying upon their trading partners across their supply chains -- and no business can afford to be dependent on suppliers that pose risks due to poor financial health.

We will now examine new tools and methods that create a financial health rating system to determine the probability of bankruptcy, default, or disruption for both public and private companies -- as much as 36 months in advance.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about the exploding sophistication around gaining insights into supply-chain risk of a financial nature, please welcome Eric Evans, Managing Director of Business Development at RapidRatings in New York, and Kristen Jordeth, Go-to-Market Director for Supplier Management Solutions, North America at SAP Ariba. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


The next BriefingsDirect data disruption discussion focuses on why the rising tidal wave of data must be better managed, and how new tools are emerging to bring artificial intelligence (AI) to the rescue. 

Stay with us now as we learn how the latest AI innovations improve both data and services management across a cloud deployment continuum -- and in doing so set up an even more powerful way for businesses to exploit AI.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

 To learn how AI will help conquer complexity to allow for higher abstractions of benefits from across all sorts of analysis, we welcome Rebecca Lewington, Senior Manager of Innovation Marketing at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect intelligent workspaces discussion explores how businesses are looking to the latest digital technologies to transform how employees work.

There is a tremendous amount of noise, clutter, and distraction in the scattershot, multi-cloud workplace of today -- and it’s creating confusion and frustration that often pollute processes and hinder innovative and impactful work.

We’ll now examine how IT can elevate the game of sorting through apps, services, data, and delivery of simpler, more intelligent experiences that enable people -- in any context -- to work on relevancy and consistently operate at their informed best. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To illustrate new paths to the next generation of higher productivity work, please welcome Marco Stalder, Team Leader of Citrix Workspace Services at Bechtle AG, one of Europe's leading IT providers, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

Direct download: BriefingsDirectHow_IT_Can_Fix_the_Broken_Employee_Experience.mp3
Category:technology -- posted at: 12:36pm EST

Better security over data and applications remains a foremost reason IT organizations embrace and extend the use of client virtualization. Yet performance requirements for graphics-intense applications and large files remain one of the top reasons the use of thin clients and virtualized desktops trails the deployment of full PC clients.

For a large architectural firm in Illinois, gaining better overall security, management, and data center consolidation had to go hand in hand with preserving the highest workspace performance -- even across multiple distributed offices.

The next BriefingsDirect security innovations discussion examines how BLDD Architects, Inc. developed an IT protection solution that fully supports all of its servers and mix of clients in a way that’s invisible to its end users. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share the story of how to gain the best cloud workload security, regardless of the apps and the data, is Dan Reynolds, Director of IT at BLDD Architects in Decatur, Illinois. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.

 


The next BriefingsDirect business intelligence (BI) trends discussion explores the impact of dispersed data in a multicloud world.

Gaining control over far-flung and disparate data has been a decades’ old struggle, but now as hybrid and public clouds join the mix of legacy and distributed digital architectures, new ways of thinking are demanded if comprehensive analysis of relevant data is going to become practical.

Stay with us now as we examine the latest strategies for making the best use of data integration, data catalogs and indices, as well highly portable data analytics platforms.  

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about closing the analysis gap between data and multiple -- and probably changeable -- cloud models, we are joined by Mike Potter, Chief Technology Officer (CTO) at Qlik. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Qlik.


The next BriefingsDirect workplace productivity discussion explores how businesses are using the latest digital technologies to reimagine the employee experience -- and to transform their operations and results.

Employee experience isn't just a buzz term. Research shows that engaged employees are happier, more productive, and deliver a superior customer experience, all of which translates into bottom line results. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn how, our panel will now explore how IT helps deliver a compelling experience that enables employees to work when, where, and how they want -- and to perform at their best.

Joining us are Adam Jones, Chief Revenue Officer, who oversees IT for the Miami Marlins Major League Baseball team and organization, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

Direct download: BriefingsDirect-Happy_Employees_Equals_Happy_Customers.mp3
Category:technology -- posted at: 1:18pm EST

The next BriefingsDirect Voice of the Innovator discussion focuses on how advances in design enhance the total experience for IT operators. Stay with us now as we hear about the general philosophy and modernization of design, and how new discrete best practices are making usability a key ingredient of modern hybrid IT systems.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in IT innovations, we're joined by Bryan Jacquot, Vice President and Chief Design Officer at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect intelligent enterprise innovations discussion explores new ways that leading enterprises like McKesson Corp. are digitizing procurement and automating spend management.

We'll now examine how new intelligence technologies and automation methods like robotic process automation (RPA) help global companies reduce inefficiencies, make employees happier, cut manual tasks, and streamline the entire source-to-pay process.

Subscribe to the podcast on iTunes. Read a full transcript or download a  copy. 

To learn more about the role and impact of automation in business-to-business (B2B) finance, please welcome Michael Tokarz, Senior Director of Source to Pay Processes and Systems at McKesson, in Alpharetta, Georgia. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a  copy. Sponsor: SAP Ariba.


The next BriefingsDirect intelligent workspaces discussion explores how for 30 years Citrix has pioneered ways to make workers more productive, IT operators stronger, and a vast partner ecosystem more capable.

We will now hear how Citrix is by no means resting on its laurels by charting a new future of work that abstracts productivity above apps, platforms, data, and even clouds. The goal: To empower, energize, and enlighten disaffected workers while simplifying and securing anywhere work across any deployment model.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To hear more about Citrix’s evolution and ambitious next innovations, please welcome David Henshall, President and CEO of Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect business intelligence (BI) trends discussion explores the growing role of data integration in a multi-cloud world.

Just as enterprises seek to gain more insights and value from their copious data, they’re also finding their applications, services, and raw data spread across a hybrid and public clouds continuum. Raw data is also piling up closer to the edge -- on factory floors, in hospital rooms, and anywhere digital business and consumer activities exist.

Stay with us now as we examine the latest strategies for uniting and governing data wherever it resides. By doing so, businesses are enabling rapid and actionable analysis -- as well as entirely new levels of human-to-augmented-intelligence collaboration.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about the foundational capabilities that lead to a total data access exploitation, we’re now joined by Dan Potter, Vice President of Product Marketing at Attunity, a Division of Qlik. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Qlik


The next BriefingsDirect Voice of the Innovator podcast discussion explores the latest insights into hybrid cloud and hyperconverged infrastructure (HCI) strategies.

Speed to business value and simplicity in deployments have been top drivers of the steady growth around HCI solutions. IT operators are now looking to increased automation, built-in intelligence, and robust security as they seek such turnkey appliance approaches for both cloud and traditional workloads.

Stay with us now as we examine the rapidly evolving HCI innovation landscape, which is being shaped just as much by composability, partnerships, and economics, as it is new technology.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us learn more about the next chapter of automated and integrated IT infrastructure solutions is Thomas Goepel, Chief Technologist for Hyperconverged Infrastructure at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Customer IT modernization journey interview explores how a global candy maker depends on increased insight for deploying and optimizing servers and storage.

We’ll now learn how Ferrara Candy Company boosts its agility as a manufacturer by expanding the use of analysis and proactive refinement in its data center operations by bringing more intelligence to IT infrastructure.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us to hear about unlocking the potential for end-to-end process and economic efficiency with Stefan Floyhar, Senior Manager of IT Infrastructure at Ferrara Candy Co. in Oakbrook Terrace, Illinois. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect healthcare finance insights discussion explores ways that healthcare providers can become more proactive in financial and cost transparency from the patient perspective.

By anticipating rather than reacting to mandates on healthcare economics and process efficiencies, providers are becoming more competitive and building more trust and satisfaction with their patients -- and caregivers.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the benefits of a more proactive and data-driven approach to healthcare cost estimation, we are joined by expert Kate Pepoon, Manager of Revenue Cycle Operations at Baystate Health in Springfield, Mass., and Julie Gerdeman, President of HealthPay24 in Mechanicsburg, Penn. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect Voice of the Customer discussion revisits the drive to define the “refinery of the future” at Texmark Chemicals

Texmark has been combining the best of operational technology (OT) with IT and now Internet of Things (IoT) to deliver data-driven insights that promote safety, efficiency, and unparalleled sustained operations.

Stay with us now as we hear how a team approach -- including the plant operators, consulting experts and latest in hybrid IT systems -- joins forces for rapid process and productivity optimization results.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn how, are are joined by our panel, Linda Salinas, Vice President of Operations at Texmark Chemicals, Inc. in Galena Park, Texas; Stan Galanski, Senior Vice President of Customer Success at CB Technologies (CBT) in Houston, and Peter Moser, IoT and Artificial Intelligence (AI) Strategist at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise

 


The next edition of the BriefingsDirect Voice of the Innovator podcast series explores the latest developments in hybrid IT and datacenter composability.

Bringing higher levels of automation to data center infrastructure has long been a priority for IT operators, but it's only been in the past few years that they have actually enjoyed truly workable solutions for composability.

The growing complexities, from hybrid cloud and the pressing need for conservation of IT spend -- as well as the need to find high-level IT skills -- means there is no going back. Indeed, there is little time for even a plateau on innovation around composability.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us now as we explore how pervasive increasingly intelligent IT automation and composability can be with Gary Thome, Vice President and Chief Technology Officer for Composable Cloud at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect enterprise management innovations discussion explores the role of the modern chief operating officer (COO) and how they are tasked with creating new people-first strategies in an age of increased automation and data-driven intelligence. 

We will now examine how new approaches to spend management, process automation, and integrated procurement align with developing talent, diversity, and sustainability.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the leadership trends behind making globally dispersed and complex organizations behave in harmony, please welcome James Lee, Chief Operating Officer at SAP Ariba and SAP Fieldglass.The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


The next BriefingsDirect healthcare insights discussion explores the shift medical services providers are making to improve the overall patient experience.

Taking a page from modern, data-driven industries that emphasize consumer satisfaction and ease, a major hospital in the New York metro area has embarked on a journey to transform healthcare-as-a-service.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the surging importance and relevance for improving patient experiences in the healthcare sector using the many tools available to other types of businesses, we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York, and Julie Gerdeman, President at HealthPay24 in Mechanicsburg, Penn. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.
 
Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.

The next BriefingsDirect extreme use-case for high-performance computing (HPC) examines how the strictly governed redesign of Formula 1 race cars relies on data center innovation to coax out the best in fluid dynamics analysis and refinement.

We’ll now hear how Alfa Romeo Racing (formerly Alfa Romeo Sauber F1 Team) in Hinwil, Switzerland leverages the latest in IT to bring hard-to-find but momentous design improvements -- from simulation, to wind tunnel, to test track, and ultimately, to victory. The goal: To produce cars that are glued to the asphalt and best slice through the air.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to describe the challenges and solutions from the compute-intensive design of Formula 1 cars is Francesco Del Citto, Head of Computational Fluid Dynamics Methodology for Alfa Romeo Racing, and Peter Widmer, Worldwide Category Manager for Moonshot/Edgeline and Internet of Things (IoT) at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect intelligent solutions discussion explores how healthcare organizations are using the latest digital technologies to transform patient care and experiences.

When it comes to healthcare, time is of the essence and every second counts, but healthcare is a different game today. Doctors and clinicians, once able to focus exclusively on patients, are now being pulled into administrative tasks that can eat into their capability to deliver care.

To give them back their precious time, innovative healthcare organizations are turning to a new breed of intelligent digital workspace technologies. We are now joined by two leaders who will share their thoughts on how these solutions change the game and help transform healthcare as we know it.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Please welcome Mick Murphy, Vice President and Chief Technology Officer at WellSpan Health, and Christian Boucher, Director and Strategist-Evangelist for Healthcare Solutions at Citrix. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix Systems.


The next BriefingsDirect Voice of the Analyst interview explores new ways that businesses can gain the most control and economic payback from various cloud computing models.

We’ll now hear from an IT industry analyst on how developers and IT operators can find newfound common ground to make hybrid cloud the best long-term economic value for their organizations.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help explore ways a managed and orchestrated cloud lifecycle culture should be sought across enterprise IT organizations is Daniel Newman, Principal Analyst and Founding Partner at Futurum Research. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect healthcare finance insights discussion explores the impacts from increased cost transparency for medical services.

The recent required publishing of hospital charges for medical procedures is but one example of rapid regulatory and market changes. The emergence of more data about costs across the health provider marketplace could be a major step toward educated choices – and ultimately more efficiency and lower total expenditures.

But early-stage cost transparency also runs the risk of out-of-context information that offers little actionable insight into actual consumer costs and obligations. And unfiltered information requirements also place new burdens on physicians, caregivers, and providers – in areas that have more to do with economics than healthcare.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the pluses and minuses of increased costs transparency in the healthcare sector, we are joined by our expert panel:

      --Heather Kawamoto, Chief Product Officer at Recondo Technology in Denver

      --Joann Barnes-Lague, Revenue Cycle Director at Shields Health Care Group in Quincy, Mass.

      --Julie Gerdeman, President at HealthPay24 in Mechanicsburg, Penn.

      --Beth Jones Sanborn, Managing Editor at Healthcare Finance News/HIMSS Media in Portland, Maine

      --Alena Harrison, Senior Director of PBM Innovation at CVS Health in Woonsocket, RI

The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect cloud adoption best practices discussion focuses on some of the strictest security and performance requirements that are newly being met for an innovative global finance services deployment.

We’ll now explore how a major financial transactions provider is exploiting cloud models to extend a distributed real-time payment capability across the globe. Due to the needs for localized data storage, privacy regulations compliance, and lightning-fast transactions speeds, this extreme cloud-use formula pushes the boundaries -- and possibilities -- for hybrid cloud solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us now as we hear from an executive at Mastercard and a cloud deployment strategist about a new, cutting-edge use for cloud infrastructure. Please welcome Paolo Pelizzoli, Executive Vice President and Chief Operating Officer at Realtime Payments International for Mastercard, and Robert Christiansen, Vice President and Cloud Strategist at Cloud Technology Partners (CTP), a Hewlett Packard Enterprise (HPE) company. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect IT operations strategy panel discussion explores how the IT4IT[tm] Reference Architecture for IT management creates demonstrated business benefits – in many ways, across many types of organizations.

Since its delivery in 2015 by The Open Group, IT4IT has focused on defining, sourcing, consuming, and managing services across the IT function’s value stream to its stakeholders. Among its earliest and most ardent users are IT vendors, startups, and global professional services providers.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about how this variety of highly efficient businesses and their IT organizations make the most of IT4IT – often as a complimentary mix of frameworks and methodologies -- we are now joined by our panel:

      --Lars Rossen, Fellow at Micro Focus, in Copenhagen;

      --Mark Bodman, Senior Product Manager at ServiceNow, in Austin;

      --John Esler, Client Principal at Hewlett Packard Enterprise (HPE) Pointnext, in Denver;

      --Rob Akershoek, IT Architect at Fruition Partners, a DXC Technology Company, in Amsterdam;

      --Varun Vijaykumar, Associate General Manager and ITSM Architect at HCL Technologies, in Raleigh-Durham, and

      --Jerrod Bennett, CEO and Co-Founder at Dreamtsoft, in San Diego.

The panel discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect sustainable resources improvement interview examines how more companies are plunging into the circular economy to make the most of their existing IT and business assets.

We’ll now hear how more enterprises are optimizing their IT kit and finding innovative means to reduce waste -- as well as reduce energy consumption and therefore their carbon footprint. Stay with us as we learn how a circular economy mindset both improves sustainability as a benefit to individual companies as well as the overall environment.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us explore the latest approaches to sustainable IT is William McDonough, Chief Executive of McDonough Innovation and Founder of William McDonough and Partners, and Gabrielle Ginér, Head of Environmental Sustainability for BT Group, based in London. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect industrial-edge innovation use-case examines how RealWear, Inc. and Hewlett Packard Enterprise (HPE) MyRoom combine to provide workers in harsh conditions ease in accessing and interacting with the best intelligence.

Stay with us to learn how a hands-free, voice-activated, and multimedia wearable computer solves the last few feet issue for delivering a business’ best data and visual assets to some of its most critical onsite workers.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to describe the new high-water mark for wearable augmented collaboration technologies are Jan Josephson, Sales Director for EMEA at RealWear, and John “JT” Thurgood, Director of Sales for UK, Ireland, and Benelux at RealWear. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect business trends panel discussion explores how the role of the data scientist in the enterprise is expanding in both importance and influence.

Data scientists are now among the most highly sought-after professionals, and they are being called on to work more closely than ever with enterprise strategists to predict emerging trends, optimize outcomes, and create entirely new kinds of business value.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about modern data scientists, how they operate, and why a new level of business analysis professional certification has been created by The Open Group, we are joined by Martin Fleming, Vice President, Chief Analytics Officer, and Chief Economist at IBM; Maureen Norton, IBM Global Data Scientist Professional Lead, Distinguished Market Intelligence Professional, and author of Analytics Across the Enterprise, and George Stark, Distinguished Engineer for IT Operations Analytics at IBM. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect hybrid IT management strategies interview explores new ways that businesses should procure and consume IT-as-a-service. We’ll now hear from an IT industry analyst on why changes in cloud deployment models are forcing a rethinking of IT economics -- and maybe even the very nature of acquiring and cost-optimizing digital business services.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us explore the everything-as-a-service business model is Rhett Dillingham, Vice President and Senior Analyst at Moor Insights and Strategy. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect manufacturing modernization and optimization case study centers on how a Canadian maker of containers leverages the Internet of Things (IoT) to create a positive cycle of insights and applied learning.

We will now hear how CuBE Packaging Solutions, Inc. in Aurora, Ontario has deployed edge intelligence to make 21 formerly isolated machines act as a single, coordinated system as it churns out millions of reusable package units per month.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we explore how harnessing edge data with more centralized real-time analytics integration cooks up the winning formula for an ongoing journey of efficiency, quality control, and end-to-end factory improvement.

Here to describe the challenges and solutions for injecting IoT into a plastic container’s production advancement success journey is Len Chopin, President at CuBE Packaging Solutions. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect digital strategies interview examines why many businesses struggle with cloud computing adoption, and how they could improve by attaining a culture directed at cloud consumption and total productivity.

Due to inertia, a lack of skills, and even outright hostility, some enterprises are stumbling in their march to cloud use due to behavior and perception -- and not the actual technology hurdles.

We will now hear from an observer of cloud adoption patterns on why a cultural solution to adoption may be more important than any other aspect of digital business transformation.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us explore why cloud inertiacan derail business advancement is Edwin Yuen, Senior Analyst for Cloud Services and Orchestration, Data Protection, and DevOps at Enterprise Strategy Group (ESG). [Note: Since this podcast was recorded on Nov. 15, 2018, Yuen has become principal product marketing manager at Amazon Web Services.] The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.

 


The next BriefingsDirect composable cloud strategies interview explores how changes in business organization and culture demand a new approach to leadership over such functions as hybrid and multi-cloud procurement and optimization.

We’ll now hear from an IT industry analyst about the forces reshaping the consumption of hybrid cloud services and why the model around procurement must be accompanied by an updated organizational approach -- perhaps even a new office or category of officer in the business category.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to help explore who -- or what -- should be in charge of spurring effective change in how companies acquire, use, and refine their new breeds of IT is John Abbott, Vice President of Infrastructure and Co-Founder of The 451 Group. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect hybrid IT strategies interview explores how new maturity in the management and composition of multiple facets of IT -- from cloud to bare-metal, from serverless to legacy systems -- amount to a culmination of 30 years of IT evolution.

We’ll hear now from an IT industry analyst about why – for perhaps the first time -- we’re able to gain an uber-view over all of IT operations. And we’ll explore how increased automation over complexity such as hybrid and multicloud deployments sets the stage for artificial intelligence (AI) in IT operations, or AIOps.

It may mean finally mastering IT heterogeneity and giving businesses the means to truly manage how they govern and sustain all of their digital business assets.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to help us define the new state of total IT management is Martin Hingley, President and Market Analyst at ITCandor Limited, based in Oxford, UK. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor:Hewlett Packard Enterprise.

 

Direct download: BriefingsDirectFinally_a_Culmination_of_IT_Management_Prowess.mp3
Category:technology -- posted at: 3:18pm EST

The next BriefingsDirect big data analytics and artificial intelligence (AI) strategies discussion explores how human capital management (HCM) services provider ADP unlocks new business insights from vast data resources.

With more than 40 million employee records to both protect and mine, ADP is in a unique position to leverage its business data network for unprecedented intelligence on employee trends, risks, and productivity. ADP is entering a bold new era in talent management by deploying advanced infrastructure to support data assimilation and refinement of a vast, secure data lake as foundations for machine learning (ML).

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us as we unpack how advances in infrastructure, data access, and AI combine to produce a step-change in human capital analytics with panelists Marc Rind, Vice President of Product Development and Chief Data Scientist at ADP Analytics and Big Data, and Dr. Eng Lim Goh, Vice President and Chief Technology Officer for High Performance Computing and Artificial Intelligence at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect data center architecture modernization journey interview explores how HP Inc. (HPI) has rapidly separated and modernized a set of data centers as part of its splitting off from what has become Hewlett Packard Enterprise (HPE).

We will now learn how HP Inc. has taken four shared data centers and transitioned to two agile ones, with higher performance, lower costs, and an obsolescence-resistant and strategic infrastructure design.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us define the data center of the future are Sharon Bottome, Vice President and Head of Infrastructure Services at HPI, and Piyush Agarwal, Senior Director of Infrastructure Services, also at HPI. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect cloud deployment strategies interview explores how public cloud adoption is not reaching its potential due to outdated behaviors and persistent dissonance between what businesses can do and will do with cloud strengths.

Many of our ongoing hybrid IT and cloud computing discussions focus on infrastructure trends that support the evolving hybrid IT continuum. Today’s focus shifts to behavior -- how individuals and groups, both large and small, benefit from cloud adoption.

It turns out that a dark side to cloud points to a lackluster business outcome trend. A large part of the disappointment has to do with outdated behaviors and persistent dissonance between what line of business (LOB) practitioners can do and will do with their newfound cloud strengths.

We’ll now hear from an observer of worldwide cloud adoption patterns on why making cloud models a meaningful business benefit rests more with adjusting the wetware than any other variable.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help explore why cloud failures and cost overruns are dogging many enterprises is Robert Christiansen, Vice President, Global Delivery, Cloud Professional Services and Innovation at Cloud Technology Partners (CTP), a Hewlett Packard Enterprise (HPE) company. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect digital business innovation panel discussion explores how a finance matchmaker application assists small businesses impacted by natural disasters in the United States.

By leveraging the data and trust inherent in established business networks, Apparent Financing by SAP creates digital handshakes between lenders and businesses in urgent need of working capital financing.

The solution’s participants -- all in the SAP Ariba Network -- are putting the innovative model to good use by initially assisting businesses impacted directly or via supply chain disruptions from natural disasters such as forest fires and hurricanes.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn how data-driven supplier ecosystems enable new kinds of matchmaker finance relationships that work rapidly and at low risk, we are joined by our panel, Vishal Shah, Co-Founder and General Manager of Apparent Financing by SAP; Alan Cohen, Senior Vice President and General Manager of Payments and Financing at SAP Ariba, and Winslow Garnier, President of Garnier Group Technology Solutions, LLC in San Diego, California. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


The next BriefingsDirect thought leadership panel discussion focuses on how The Open Group is spearheading ways to make smart cities initiatives more effective.

Many of the latest technologies -- such as Internet of Things (IoT) platforms, big data analytics, and cloud computing -- are making data-driven and efficiency-focused digital transformation more powerful. But exploiting these advances to improve municipal services for cities and urban government agencies face unique obstacles.

Challenges range from a lack of common data sharing frameworks, to immature governance over multi-agency projects, to the need to find investment funding amid tight public sector budgets.

The good news is that architectural framework methods, extended enterprise knowledge sharing, and common specifying and purchasing approaches have solved many similar issues in other domains.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

BriefingsDirect recently sat down with a panel to explore how The Open Group is ambitiously seeking to improve the impact of smart cities initiatives by implementing what works organizationally among the most complex projects.

The panel consists of Dr. Chris Harding, Chief Executive Officer at Lacibus; Dr. Pallab Saha, Chief Architect at The Open Group; Don Brancato, Chief Strategy Architect at Boeing; Don Sunderland, Deputy Commissioner, Data Management and Integration, New York City Department of IT and Telecommunications, and Dr. Anders Lisdorf, Enterprise Architect for Data Services for the City of New York. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect intelligent enterprise discussion explores new opportunities for innovation and value creation inside of business networks and among their powerful ecosystem of third party services providers.

We now explore how business and technology platforms have evolved into data insights networks, and why third-party businesses and modern analytics solutions are joining forces to create entirely new breeds of digital commerce and supply chain knowledge benefits.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To explain how business ecosystems are becoming incubators for value-added services for both business buyers and sellers, we welcome Sean Thompson, Senior Vice President and Global Head of Business Development and Ecosystem at SAP Ariba. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.

 

Modern dentistry depends on more than good care. It also demands rapid access to data and applications.

For a rapidly growing dental services company -- consisting of hundreds of dental offices spread across 10 US states -- the task of managing all of its data availability, privacy, and security needs grew complex and costly.

The next BriefingsDirect security innovations discussion examines how Great Expressions Dental Centers found a solution by combining hyperconverged infrastructure (HCI) with advanced security products

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share the story of how to best balance data compliance and availability requirements via modern IT infrastructure is Kevin Schokora, Director of IT Operations at Great Expressions Dental Centers in Southfield, Michigan. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender


The next BriefingsDirect panel discussion explores the creation of new guidance on how digital business professionals should approach their expanding responsibilities.

Perhaps more than at any time in the history of business and IT, those tasked with planning, implementation, and best use of digital business tools are being transformed into a new breed of digital practitioner.

This discussion focuses on how The Open Group is ambitiously seeking to close the gap between IT education, business methods, and what it will take to truly succeed at such work over the next decades.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to explain what it will take to prepare the next generation of enterprise leadership is our panel,Venkat Nambiyur, Director of Business Transformation, Enterprise, and Cloud Architecture at Oracle; Sriram Sabesan, Consulting Partner and Digital Transformation Practice Lead at Conexiam; Michael Fulton, Associate Vice President of IT Strategy and Innovation at Nationwide and Co-Chair of The Open Group IT4IT™ Forum, and David Lounsbury, Chief Technical Officer at The Open Group. The discussion is moderated by Dana Gardner, principal analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect Voice of the Customer use-case discussion explores how a European gaming company adopted new cloud management and governance capabilities with developer productivity as the prime motivator.

We’ll now learn how Magellan Robotech puts an emphasis on cloud management and control as a means to best exploit hybrid cloud services to rapidly bring desired tools and app dev resources to its developers.

Subscribe to the podcast on iTunesRead a full transcript or download a copy

Here to reveal the journey to responsible cloud adoption with impressive payoffs is Graham Banner, Head of IT Operations at Magellan Robotech in Liverpool, England, and Raj Mistry, Go-to-Market Lead for OneSphere at Hewlett Packard Enterprise (HPE), and he’s based in Manchester, England. The discussion is moderated by Dana Gardner, principal analyst at Interarbor Solutions.

Subscribe to the podcast on iTunesRead a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect strategic storage and business continuity case study discussion explores how Norway’s venerable meat processing business, Fatland, relied on rapid backup and recovery solutions to successfully defended against a nasty ransomware attack.

The comprehensive backup and recovery stack allowed Fatland’s production processing systems to snap back to use after only a few hours, but the value of intelligent and increasingly hybrid storage approaches go much further to assure the ongoing integrity of both systems -- and business outcomes. 

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy.

Here to explain how vertically integrated IT infrastructure and mirrored data strategies can prevent data loss and business downtime are Terje Wester, the CEO at Fatland, based in Norway, and Patrick Osborne, Vice President and General Manager of Big Data and Secondary Storage at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect hybrid cloud advancement interview explores how the triumvirate of a global data center hosting company, a hybrid cloud platform provider, and a global cloud community are solving some of the most vexing problems for bringing high-performance clouds to more regions around the globe.

We will now explore how Equinix, Microsoft Azure Stack, and Hewlett Packard Enterprise (HPE)’s Cloud28+ are helping managed service providers (MSPs) and businesses alike obtain world-class hybrid cloud services.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy.

Here to explain more about new breeds of hybrid cloud solutions are David Anderson, Global Alliance Director at Equinix for its Microsoft alliance, and Xavier Poisson, Vice-President of Worldwide Services Providers Business and Cloud28+ at HPE. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect thought leadership discussion explores how intelligence gleaned from business applications, data, and networks provides the best new hope for closing the digital transformation gap at many companies.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy

A recent global survey of procurement officers shows a major gap between where companies are and where they want to be when it comes to digital transformation. While 82 percent surveyed see digital transformation as having a major impact on processes -- only five percent so far see significant automation across their processes.

How can business networks and the cloud-based applications underlying them better help companies reach a more strategic level of business intelligence and automation?

To find out, BriefingsDirect recently visited SAP in Palo Alto, Calif. to sit down with Darren Koch, Chief Product Officer at SAP Ariba. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy. Sponsor: SAP Ariba.


The next BriefingsDirect extreme IT-in-sports use case interview examines how an edge-computing Gordian Knot is being sliced through innovation and pluck at a prestigious live golfing event.

We will now explore how the 2018 Ryder Cup match between European and US golf players places a unique combination of requirements on its operators and suppliers. As a result, the IT solutions needed to make the Ryder Cup better than ever for its 250,000 live spectators and sponsors will set a new benchmark for future mobile sports events.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy.

Here to describe the challenges and solutions for making the latest networks and applications operate in a highly distributed environment is Michael Cole, Chief Technology Officer for the European Tour and Ryder Cup. The discussion is moderated by Dana Gardner, principal analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect digital business innovation interview explores how the powerful combination of deep analytics and the procurement function makes businesses smarter and more efficient.

When the latest data science techniques are applied to more data sets that impact supply chains and optimize procurement, a new strategic breed of corporate efficiency and best practices emerge. 

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy.

To learn how data-driven methods and powerful new tools are transforming procurement into an impactful intelligence asset, BriefingsDirect recently sat down with David Herman, Chief Data Scientist for Strategic Procurement at SAP Ariba. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy. Sponsor: SAP Ariba.


As businesses of every stripe seek to bring more virtual desktop infrastructure (VDI) to their end users, hyperconverged infrastructure (HCI) is proving a deployment back-end architecture of choice.

Indeed, HCI and VDI are combining to make one of the more traditionally challenging workloads far easier to deploy, optimize, and operate.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy.

The next BriefingsDirect hybrid IT solutions ecosystem profile examines how the benefits of HCI are being taken to managed cloud, hybrid cloud, and appliance deployment models for VDI as well.

To learn more about the future of VDI powered by HCI and hybrid cloud, we are joined by executives from two key players behind the solutions, Bernie Hannon, Strategic Alliances Director for Cloud Services at Citrix, and Phil Sailer, Director of the Software Defined and Cloud Group Partner Solutions at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Get the mobile app. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.